Results 1 to 9 of 9

Thread: No longer recognizes m2ts files

  1. #1
    Join Date
    Jun 2011
    Posts
    15

    Default No longer recognizes m2ts files

    When I try to play M2TS files through Mezzmo on my WD TV Live Plus device, Mezzmo doesn't recognize the M2TS extension and just shows the file names without the extension. When I try to play them, it gives me an unrecognized format error.

    When I switch my WD TV Live Plus to use a network share, it'll play the M2TS files just fine. Any idea what is wrong? I believe they stopped working after 1 of my automatic Mezzmo software upgrades. I upgraded this morning to the latest version just to be sure and the problem is the same with the current version. Any thoughts?

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,646

    Default

    Please try this: In Mezzmo, stop your Mezzmo server. Go to the Media Devices dialog and delete all devices. Start you Mezzmo server and your devices will be auto-detected by Mezzmo (assuming they are turned on). Go back to Media Devices dialog and make sure your WD TV Live that is listed there is using the 'WD TV Live' device profile. Try streaming and let us know how you go now.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Jun 2011
    Posts
    15

    Default

    That worked, although it's unwatchable and problematic. I'll fire up a couple other media server apps and see if they do the same, to determine if it's Mezzmo or the WD TV Live Plus.

  4. #4
    Join Date
    Jun 2011
    Posts
    15

    Default

    So my powers of observation seem to have really declined in my advancing years. Although I swore I checked the profile setting, when I was playing around with it this morning I noticed the WD TV's were set to the 1st Gen product. Once I switched them to the WD TV Live Plus, it worked fine. Thanks for the help and sorry for the ball-droppage on my part.
    Last edited by rbk123; 05-27-2012 at 11:23 PM.

  5. #5
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,646

    Default

    Glad you are up and running now. Let us know if you have any further problems.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  6. #6
    Join Date
    Jun 2011
    Posts
    15

    Default

    Here's the latest - it was kind of squirrelly even though I set both WD's to the Live Plus (1 worked fine, 1 didn't work and behaved in the same manner I started this thread). I stopped the server, deleted both devices, restarted and they both came back with the 1st Gen profile. I stopped the server, changed the profiles, restarted and now both are back in working order. Took me a few permutations to get the sequence that got the second one to work (this was just the reader's digest version).

    Ok - now it doesn't play dvr-ms files. It doesn't recognize that format, yet M2TS files are working beautifully. I tried playing the dvr-ms files on another media server app and it worked fine, so something with Mezzmo seems amiss. Any ideas?

  7. #7
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,646

    Default

    Please turn on logging (see http://forum.conceiva.com/showthread...nostic-logging) and restart your Mezzmo server. Try streaming the file again to your WD Live Plus. Once it fails, stop your Mezzmo server and exit Mezzmo. Zip up the logs and send them to us at support [at] conceiva [dot] com. Also, send us the FFmpeg information on the file (right-click on the file in Mezzmo and click 'Get FFmpeg Information').

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  8. #8
    Join Date
    Jun 2011
    Posts
    15

    Default

    I turned the logging on and then tried playing a dvr-ms file; you should have the log files - let me know if you didn't get them.

  9. #9
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,646

    Default

    Thanks - we'll respond after we analyze them.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

Similar Threads

  1. Multiple M2ts files in a folder
    By rbk123 in forum Mezzmo Questions and Support
    Replies: 3
    Last Post: 11-30-2011, 09:47 AM
  2. Samsung PN58C700 No Longer Utilizing Subtitles (.srt files)
    By halexh in forum Mezzmo Questions and Support
    Replies: 3
    Last Post: 08-24-2011, 11:52 AM
  3. Replies: 1
    Last Post: 04-28-2011, 09:40 AM
  4. Sony BDP-S370 transcoding .m2ts to .m2ts
    By JohnM in forum Mezzmo Questions and Support
    Replies: 4
    Last Post: 12-07-2010, 06:31 PM
  5. Sony Bravia TV no longer playing files
    By ChrisAsh in forum Mezzmo Questions and Support
    Replies: 4
    Last Post: 09-06-2010, 12:50 PM

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •