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Thread: Upgraded to 2.6.2 from 2.5 - awful quality, blocky videos

  1. #1

    Default Upgraded to 2.6.2 from 2.5 - awful quality, blocky videos

    Hi,

    I have a Toshiba Regza 46WL800A, updated to the latest software. The Mezzmo server is a quad-core i7 overclocked to 3.7 GHz with 8 Gbytes of RAM and running Windows 7 64 bits. Server and TV are using Gigabit wired network.

    I was happily running Mezzmo 2.5 with excellent quality of videos. Yesterday I started Mezzmo and I got a notification of upgrade to 2.6.2. Now, videos are awful. They look blocky, with large areas of same colour. Basically transcoding is broken big times.

    Help!!

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,646

    Default

    Please stop your Mezzmo server. Then go to the Media Devices dialog and delete all devices. Start you Mezzmo server and your Toshiba TV will be detected again. In the Media Devices dialog, make sure your TV is using the right Toshiba TV device profile. Now try streaming again. If it is still broken, then we will need to see a set of logs. Turn on logging (see http://forum.conceiva.com/showthread...nostic-logging). Restart your Mezzmo server and stream the file again. When it appears blocky, stop your Mezzmo server and exit Mezzmo. Zip up the logs and send them to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3

    Default

    I tried your recommendations, but the quality did not improve. I noticed a change in the way the videos look now, however. I sent an email with attached logs to support.

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,646

    Default

    Got your logs - thanks. We'll respond shortly after we analyze them.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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