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Thread: Unable to play mkv on Sony BDP S390 Without Transcoding

  1. #11
    Join Date
    Nov 2007
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    Melbourne, Australia
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    11,635

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    Thanks - got your email & will send you the device profile to try shortly.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
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  2. #12

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    Greetings Paul:

    Thanks for providing the updated profile and trying to help me - I do appreciate it. Unfortunately, the new profile did not help. When I use the new profile with transcoding enabled or disabled, the S390 says there is no playable media when I navigate to a directory with mkv files encoded with the h264 codec.

    No further action is required. I purchased the Twonky server today because it is 100% compatible with the Sony BDP-S390 and proved to be the best software for my situation. I tested several DLNA servers in parallel with the Mezzmo server over a 3 week period. I tested TVersity, Twonky, Mezzmo, Nero, Serviio, Wild Media Server, Play On, Plex, and the PS3 Media Server. The only packages which were fully compatible with the S390 were Nero, Twonky, Serviio, Windows Media Player, and the PS3 Media Server. Out of the these packages, Twonky was the overall winner and I purchased it today. I will provide more detailed information about my comparison criteria and why Twonky won the competition on request.

    Again, thanks for the help.

  3. #13
    Join Date
    Jul 2010
    Location
    California, USA
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    195

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    Sorry to hear that. You should make certain that the others are not transcoding. I know that some like windows media player will do it and not let you know. The reason I say that is this http://www.kb.sony.com/selfservice/m...17936&fes=true

    It is a listing of what works over dlna (for Brazil, Canada and the US). If you are in other regions it may or may not be different. In the US we are limited to mpeg2 with ac3 audio.

  4. #14
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    Quote Originally Posted by wewilli1 View Post
    ...Again, thanks for the help.
    Thanks for reporting back & letting us know. I am sure we could have got you up and running with a little more effort, but I understand your decision. Hope you enjoy your streaming in your home & I hope you might re-visit Mezzmo again one day

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
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  5. #15

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    Paul,

    Thanks for trying to help Wewili1.
    I've posted a few threads about the mezzmo support of the Sony BDP Players.

    I've owned a Sony BDP-S370, BDP-S480 & BDP-S590.
    One example is my M4A audio files that contain AAC 2 channel audio.
    For years I believed that the Sony players could not handle this format via DLNA and Mezzmo has had to transcode for me to listen. However, you lose the tags and the fast forward/rewind is not great.
    If I switch transcoding off in Mezzmo then the Sony players report the file as corrupt/not available.

    I've just discovered that Serviio plays these same M4A audio files to the Sony players with serviio transcoding disabled and no problems at all.
    The sony player shows them as M4A files containing AAC audio and plays them complete with tags etc over DLNA.

    I love the Mezzmo interface which is certainly superior to Serviio, but my slower computer and lack of disk space means I really do not want to have to transcode when other DLNA servers deliver the files without transcoding.
    I've also confirmed this same behaviour for some MKV files that play via Serviio, but not Mezzmo with transcoding switched off in both products.

    I hope we can get to the bottom of this together and help continue the development of the great product that Mezzmo is!

  6. #16

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    This is in response to John M. I generally agree with what you are saying about the fact that the S390 might not be compatible with mkv. I did a lot of research on this and it turns out that there is conflicting information. The marketing literature at the following link states that the S390 is compatible with mkv via DLNA:

    http://store.sony.com/webapp/wcs/sto...specifications

    However, the owner's manual has a note that states that the S390 is not capable of playing mkv via DLNA. Obviously, both statements can not be correct. I am running Twonky Special version 7.0.7 for Windows. It's my understanding that this version of Twonky is not capable of transcoding. Furthermore, I specifically disabled transcoding with Serviio and streamed mkv files with no problem. Same thing with Nero, I disabled ALL transcoding and streamed mkv just fine. Lastly, I am getting pretty good with the PS3 Media Server. I streamed mkv files to the S390 using the PS3 media server and it's my opinion that it was not transcoding.

    The body of evidence I collected on this issue suggests that the marketing literature is correct and the S390 is capable of decoding an mkv file. If anyone has evidence or data that disagrees with my data, please speak up so we can discuss and get to the bottom of this mystery.

  7. #17
    Join Date
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    Thanks for all your helpful feedback. We'll fix these issues as a priority, and contact you directly if we need logs, etc. to help us diagnose the problems. I'll respond back here after we have fixed the issues.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
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  8. #18
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    Jul 2010
    Location
    California, USA
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    Cool thanks wewilli1. That info I posted is from the esupport folks at Sony. I have beaten them up severely about their limited support. What I think is happening is this:
    Sony wanted to inhibit the use of DLNA because their lawyers told them it was a bad idea. It would promote "piracy" (even though if you look at the numbers the most often downloaded movies tend to be the most successful).
    The player obviously already has the codecs to view these formats because they are on the disk. So Sony told the engineers to disable the function. They simply look at the offered files by the dlna server and reject those "not supported". Mezzmo properly takes their word for it and you get the "no supported file" message. I think that the other servers are telling the device that it is in format m2ts/ac3 so the Sony BDP say OK I'll take that one. They then just send the mkv file across and the Sony displays it.
    That is all just a guess on my part they could also be re-muxing the file. It would take some checking to make certain. Maybe I will give that an attempt.

  9. #19
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    Some good news - we think we have found and fixed the problem in Mezzmo with regards streaming to Sony BDP players (with transcoding turned on or off). This should fix the MKV and M4A problems described by users in this thread. We will contact each of you via email with a patch for you to try and give us feedback. If it works well, then we'll provide a minor update release for all Mezzmo users.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  10. #20

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    Please let me know when you have something for me to try. I will buy Mezzmo if you implement a fix to make .mkv files compatible with the S390.

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