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Thread: Thumbs not created

  1. #1
    Join Date
    Apr 2010
    Location
    Scotland
    Posts
    140

    Default Thumbs not created

    I seem to have a problem when viewing pictures or videos on my Samsung C650. It's only a problem for newly added folders.

    When i add a new folder and copy in photos/videos, I then attempt to open the folder on the TV. there is a long delay of about 30-50seconds then the folder is shown but with no thumbs. (this is normal for new folders but only the first time on open since the thumbs are created).
    But now every time i open the folder, the same thing happens; a long pause and then no thumbs. The files play when selected.

    I have opened Mezzmo on the server and can see the thumbs are not created.

    Thanks.,

    Gus

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Hi Gus,

    Can you send us a set of logs and we'll take a look what may be happening. Turn on logging in Mezzmo (see http://forum.conceiva.com/showthread...nostic-logging) and restart your Mezzmo server. Create a new folder on your hard disk and add some photos as you have described. Now connect to Mezzmo from your Samsung. Browse the folder of photos on your TV and when there's no thumbnails, stop your Mezzmo server and zip up the logs and send them to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Apr 2010
    Location
    Scotland
    Posts
    140

    Default

    I tried again last night (after running a maintenance) and now it works fine. New thumbs are created for all the recent folders, and new ones i created last night. I give up!
    If it happens again, i'll post some logs.

    cheers

    Gus

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    That is frustrating, Gus. If you ever reproduce it again, just send us the logs and we'll take a look.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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