2.6.4.0 Pre-Transcoded Re-Transcoded

**mezzmo@mvg.za.net** · 07-08-2012, 04:55 PM

Hi

I just noticed that a file I had pre-transcoded using 2.6.3.0 got re-pretranscoded by Version 2.6.4.0, see attached image.
Pre-Transcoded.jpg

I did change the device profile to match the new options for Sony KDL provided by 2.6.4.0, but the type of transcoded file is still the same?

Any explanation?

Thanks
Mark

**Paul** · 07-09-2012, 04:06 PM

That is strange. I would suggest you select them both and delete them, so there's no possible confusion. Mezzmo will create a new transcoded file the next time you play the file on your Sony Bravia TV.

If it occurs again, please let us know.

**mezzmo@mvg.za.net** · 07-10-2012, 05:30 AM

Hi Paul

Deleted both the transcoded files as suggested.

I tried another file that was pre-transcoded with 2.6.3.0, and it is currently busy transcoding again...

This is the last of the files that I had pre-transcoded with 2.6.3.0, but seems to confirm that the files are being re-transcoded :-(

Cheers
Mark

**Paul** · 07-10-2012, 10:03 AM

Hi Mark,

We need to see a set of logs so we know why Mezzmo is re-transcoding some of your already pre-transcoded files. Please turn on logging (see http://forum.conceiva.com/showthread...nostic-logging) and restart your Mezzmo server. Connect to Mezzmo using your TV and try to get Mezzmo re-transcoding an already pre-transcoded file. When it does, stop your Mezzmo server and exit Mezzmo. Zip up all the logs and send them to us at support [at] conceiva [dot] com.

**mezzmo@mvg.za.net** · 07-10-2012, 04:28 PM

Hi Paul

I have sent the files to the support e-mail address.

I deleted the first file listed on the trans-coding tab and then played the file and it immediately started trans-coding again.

Please take a look and let me know.

Cheers
Mark

**JohnM** · 07-10-2012, 04:37 PM

Did the allowed size of the trancoding directory change? Just two stray neurons wandered close to each other.

**mezzmo@mvg.za.net** · 07-10-2012, 05:54 PM

No, I did not make any changes.

**Paul** · 07-10-2012, 06:35 PM

Got your logs - thanks. We'll look into it now and get back you when we find the cause of the re-transcoding.

**Hayden** · 07-25-2012, 01:05 PM

Hi I have been having the same issues when I apply an update to Mezzmo. The Transcoding files folder "Video" is emptied (C:\Users\Hayden\AppData\Local\Conceiva\Mezzmo\Tra nscodingFiles\31C353EB-2015-4e7f-BE58-343E3A33498A\Video) of all previous pre-transcodes. I have tried backing up the pre-transcode files and restoring them but the file names obviously don't match whatever is in the database of Mezzmo so it goes ahead and re-transcodes again.
I have a large collection of files that do need pre-transcoding so it would be great if there is a way to restore prevoius files after an update.

**Paul** · 07-25-2012, 04:26 PM

Hi Hayden,

We don't have a method of re-instating pre-transcoded files. Transcoded files are deleted when you remove a device from the Media Devices dialog. Typically, you don't have to do this when you update to a new version of Mezzmo - however we have recommended it over the previous few versions as we had a few device detection & device profile issues that we needed to fix. We think they are fixed now, so hopefully you will not need to delete your device again.

(Although not a viable solution for you - there is a 'Save As' button on the Properties dialog (Transcoding tab) that lets you save a transcoded file to another location. Right-click on a file in Mezzmo and click on Properties to display the Properties dialog.)