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Thread: WD TV Live: Empty Folder

  1. #1
    Join Date
    Jul 2012
    Posts
    3

    Default WD TV Live: Empty Folder

    WD TV Live seems to have problems reading the Mezzmo directories. WD TV Live rports some folders to be empty, even though they contain video files that are also listed by Mezzmo. This is not an issue of the video files (mp4). I am using the same format in other folders.

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Please turn on logging (see http://forum.conceiva.com/showthread...nostic-logging) and restart your Mezzmo server. Connect to Mezzmo using your WD TV Live and reproduce the empty folder problem. Then stop your Mezzmo server and exit Mezzmo. Zip up all the logs and send them to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
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  3. #3
    Join Date
    Jul 2012
    Posts
    3

    Default

    Hi Paul. I sent my log to support already yesterday. Some more people seem to deal with the same issue and some of them say, the received a new profile for their WD TV Live. Why don't you simply publish that profile online so everyone can fix this issue. I am still waiting.

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Quote Originally Posted by bodber View Post
    Hi Paul. I sent my log to support already yesterday. Some more people seem to deal with the same issue and some of them say, the received a new profile for their WD TV Live. Why don't you simply publish that profile online so everyone can fix this issue. I am still waiting.
    Sorry for the delay, bodber. Your problem seems to be different to other WD TV Live problems and that's why we have not sent you the patch/fixes that other WD TV Live users have reported. Can you email us again and let us know who you are in your email (i.e. bodber from the forum) and we'll send the you current patch to see if it has any positive effect.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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