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Thread: Free Trial - No Joy :( - Samsung BD-C5500

  1. #1

    Default Free Trial - No Joy :( - Samsung BD-C5500

    Hello,

    I just installed the 15 day trial of Messmo 2.6.5 in the hope that I'd be able to overcome some of the problems I've been having streaming from my computer to my TV but so far it isn't doing the trick.

    I have a BC-C5500 Samsung Blue-ray that is connected to my network through an Ethernet cable. My computer is running 32 bit Vista SP2 on an Intel Core 2 Duo E8600 chip and it is hooked to an external drive that holds all my movies and it all runs through a D-Link router. Not sure if you need all that.

    Anyhow the problem is many of the movies I have on my hard drive either don't play at all (format not recognized) or I get a few (or many) minutes in and it just stops playing. I thought this was a problem with Samsung PC Share Manager, but I've also tried Serviio and now Mezzmo. I was hoping the trans-coding Mezzmo does would work but either I am not setting things up correctly or something else is going on.

    I have had problems with various file types like .avi, .x264, .mp4 files.

    I know you will need more information than this but thought this would be a start. I tried the other threads in the forum with BD-C5500 too but couldn't decipher the answers

    Thanks for any help you can provide.

    Jim

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    Hi Jim,

    Please contact us at support [at] conceiva [dot] com and we'll provide you with a patch for Mezzmo v2.6.5 that should get you up and running.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3

    Default

    Quote Originally Posted by Paul View Post
    Hi Jim,

    Please contact us at support [at] conceiva [dot] com and we'll provide you with a patch for Mezzmo v2.6.5 that should get you up and running.
    Thanks.

    I'll give that a try & let you know how it goes.

    Jim

  4. #4

    Default

    Quote Originally Posted by Paul View Post
    Hi Jim,

    Please contact us at support [at] conceiva [dot] com and we'll provide you with a patch for Mezzmo v2.6.5 that should get you up and running.
    Well I downloaded the patch and installed it per the directions but still no joy.

    I tried two of the movies I tried yesterday and they still won't play "file format not recognized". These movies play fine on my computer and through a Western Digital media player so it isn't the files themselves.

    How does the transcoding work? It is on the fly or do I need to transcode the files first in order to play them. I'm trying to figure out if I have some settings wrong with the software. I'd love the be able to try Mezzmo and say it works because from everything I've tried so far this sound like the right solution to my streaming needs but right now all I can say is it isn't working.

    Thanks again for all your help.

    Jim

  5. #5
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    Hi Jim,

    Please try this: Stop your Mezzmo server and go to the Media Devices dialog. Delete all devices listed there and then start your Mezzmo server. Your Samsung BDP should be re-listed in the Media Devices dialog again. Make sure it is using the 'Samsung BDP' or 'Samsung BDP-3D' device profile. Try streaming now and see if it better.

    If no better, please send us the FFmpeg information on one the files that is not playing. To do this, right-click on the file in Mezzmo and click 'Get FFmpeg Information'.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  6. #6
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    Hi Jim,

    Mezzmo v2.6.6 has just been released. Please upgrade to this new version and try streaming again. Let us know how you go.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  7. #7

    Default

    Quote Originally Posted by Paul View Post
    Hi Jim,

    Mezzmo v2.6.6 has just been released. Please upgrade to this new version and try streaming again. Let us know how you go.
    Will do. Thanks for the help.

    Jim

  8. #8

    Default

    Quote Originally Posted by Paul View Post
    Hi Jim,

    Mezzmo v2.6.6 has just been released. Please upgrade to this new version and try streaming again. Let us know how you go.
    Hmmmm. I installed the update and still get nothing. Two of the movies I tried previously didn't start "file not recognized" and one played for 7 seconds and then froze. Again the files play fine on my computer and through the Western Digital Live media player.

    Any other idea's you have would be appreciated.

    Jim

  9. #9
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    Hi Jim,

    Just an update - Mezzmo v2.6.7 has been released and it may improve your device detection and streaming. After installing the Mezzmo v2.6.7 update, go to the Media Devices dialog in Mezzmo and delete all your devices. Re-start your Mezzmo server and your devices will be correctly detected and re-listed in the Media Devices dialog.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  10. #10

    Default

    Quote Originally Posted by Paul View Post
    Hi Jim,

    Just an update - Mezzmo v2.6.7 has been released and it may improve your device detection and streaming. After installing the Mezzmo v2.6.7 update, go to the Media Devices dialog in Mezzmo and delete all your devices. Re-start your Mezzmo server and your devices will be correctly detected and re-listed in the Media Devices dialog.
    He Paul,

    Well one movie is playing now but the others I've tried are still giving me the format not recognized. We're heading away and our free trial for Mezzmo will have expired by the time we return so I guess I'll turn my attention to other solutions. Just wanted to say thanks for the help.

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