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Thread: 2.6.7. on Samsung D causes repeat device disconnects

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  1. #1
    Join Date
    Jan 2011
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    117

    Default Resolved: 2.6.7. on Samsung D causes repeat device disconnects

    Update Oct 01: Disconnects are resolved with 2.7.1.


    All seemed good with 2.6.7 and Samsung TVs at first but only until I tried to view video streams to their end.

    The streams viewed on Samsung D are interrupted after 5-20 mins with a 'Device Disconnected' error and the TV reverts to TV reception. Mezzmo reconnects to the TV. I can restart streaming immediately but with the same effect. The video is MP2 and is not transcoded when streamed.

    Now you will say 'Send us logs', So I switched on logging, replayed the stream that had just failed during three attempts and presto I went through to the end. Restarted the stream with logging ON, played fine, third time with logging ON played fine.

    Now guess: Logging OFF, stream interrupted after 5 mins (device disconnected), seccnd run without logging, stream interrupted after 20 mins (device disconnected).

    Essence: No logs of the device disconnects. Please don't repeat your earlier comment that 'Logging shouldn't affect streaming'. I have the second proof that it does.

    Logs of the said stream playing fine with logging ON to the end on Samsung D have been set to you via email.

    My other Samsung - a Samsung C - plays streams fine. I watched several MP2 streams in the past days and none was interrupted.

    You see me deeply frustrated about Mess-Mo. Version 2.6 has been nothing but disaster since its initial shipment. Drop it, let your users revert to 2.5 and start over!
    Last edited by BeFi; 10-02-2012 at 05:08 AM.

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    Thanks for reporting this, BeFi. Sorry for your frustrations. We'll find the problem and fix it ASAP. We have your logs via support email, so we'll get back to you as soon as we have determined the problem.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Jan 2011
    Posts
    117

    Default

    Did you manage to determine the problem yet? I am keen to have my Samsung D re-enabled. Its in high demand by the family.

  4. #4
    Join Date
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    Location
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    Quote Originally Posted by BeFi View Post
    Did you manage to determine the problem yet?
    Possibly - we'll contact you shortly with a few things to try.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5
    Join Date
    Aug 2012
    Posts
    1

    Default

    Quote Originally Posted by Paul View Post
    Possibly - we'll contact you shortly with a few things to try.
    I am having the same issue with a Samsung D series - please let me know when this is resolved.

    thx

  6. #6
    Join Date
    Mar 2011
    Posts
    70

    Default

    Quote Originally Posted by ljohnson108 View Post
    I am having the same issue with a Samsung D series - please let me know when this is resolved.

    thx
    Not sure if we are looking at a same issue here but I have frequest disconnects from the BD-C6500. 263 to 267... version does not matter.

  7. #7
    Join Date
    Jan 2011
    Posts
    117

    Default

    I just want to report that both my Samsung D as well as my Samsung C are streaming MPEG2 files fine with Mezzmo 2.7.1. That closes the thread from my end.

  8. #8
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    Great to hear you are up and running now, BeFi. Thanks for the confirmation.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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