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Thread: Samsung BD-C6500 Issues

  1. #1
    Join Date
    Mar 2011
    Posts
    70

    Default Samsung BD-C6500 Issues

    With the recent issues with the last few versions of Mezzmo, I have begun to really test content/streaming on my Samsung BD-C6500. Regardless of version, (all the 2.6.X) seems to cause skipping issues on some file formats. Unfortunately, I do not know when these files last played correctly. I generally use the Samsung BDP 3D profile even though it is not 3D. Sometimes I have tried the Samsung BDP. Both offer similar skipping results. Also, the BDP 3D profile offers no MP4 support at all. I am wireless but the machine is fairly close to my router with a good connection. Can you help before I decide to dump this machine?

    Below are the few sample files

    Thanks

    Sample 1
    ffmpeg version N-40693-gc457a29 Copyright (c) 2000-2012 the FFmpeg developers
    built on May 15 2012 12:57:14 with gcc 4.6.2
    configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/home/peter/ffmpeg/build/gpl --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --extra-cflags=-I/home/peter/cc/include --extra-ldflags=-L/home/peter/cc/lib --pkg-config=pkg-config --disable-w32threads
    libavutil 51. 51.100 / 51. 51.100
    libavcodec 54. 21.101 / 54. 21.101
    libavformat 54. 5.100 / 54. 5.100
    libavdevice 53. 4.100 / 53. 4.100
    libavfilter 2. 73.100 / 2. 73.100
    libswscale 2. 1.100 / 2. 1.100
    libswresample 0. 11.100 / 0. 11.100
    Input #0, matroska,webm, from 'XXXXXXXXXX.mkv':
    Metadata:
    ENCODER : Lavf54.6.100
    Duration: 00:42:38.10, start: 0.000000, bitrate: 2879 kb/s
    Stream #0:0: Video: h264 (High), yuv420p, 1280x720, SAR 1:1 DAR 16:9, 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc (default)
    Stream #0:1: Audio: ac3, 48000 Hz, 5.1(side), s16, 384 kb/s (default)
    At least one output file must be specified


    ---> DB Level Info: 41, 100
    ---> Frame rate: 23.98
    ---> Aspect ratio: 16:9

    Sample 2
    ffmpeg version N-40693-gc457a29 Copyright (c) 2000-2012 the FFmpeg developers
    built on May 15 2012 12:57:14 with gcc 4.6.2
    configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/home/peter/ffmpeg/build/gpl --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --extra-cflags=-I/home/peter/cc/include --extra-ldflags=-L/home/peter/cc/lib --pkg-config=pkg-config --disable-w32threads
    libavutil 51. 51.100 / 51. 51.100
    libavcodec 54. 21.101 / 54. 21.101
    libavformat 54. 5.100 / 54. 5.100
    libavdevice 53. 4.100 / 53. 4.100
    libavfilter 2. 73.100 / 2. 73.100
    libswscale 2. 1.100 / 2. 1.100
    libswresample 0. 11.100 / 0. 11.100
    Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'XXXXXXXXXX.mp4':
    Metadata:
    major_brand : isom
    minor_version : 1
    compatible_brands: isom
    creation_time : 2012-07-31 02:04:46
    Duration: 00:42:38.46, start: 0.000000, bitrate: 943 kb/s
    Stream #0:0(und): Audio: aac (mp4a / 0x6134706D), 48000 Hz, stereo, s16, 120 kb/s
    Metadata:
    creation_time : 2012-07-31 02:04:46
    handler_name : GPAC ISO Audio Handler
    Stream #0:1(und): Video: h264 (High) (avc1 / 0x31637661), yuv420p, 720x404, 819 kb/s, 23.98 fps, 23.98 tbr, 24k tbn, 47.95 tbc
    Metadata:
    creation_time : 2012-07-31 01:18:58
    handler_name : GPAC ISO Video Handler
    At least one output file must be specified


    ---> DB Level Info: 31, 100
    ---> Frame rate: 23.98
    ---> Aspect ratio:

    Sample 3
    ffmpeg version N-40693-gc457a29 Copyright (c) 2000-2012 the FFmpeg developers
    built on May 15 2012 12:57:14 with gcc 4.6.2
    configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/home/peter/ffmpeg/build/gpl --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --extra-cflags=-I/home/peter/cc/include --extra-ldflags=-L/home/peter/cc/lib --pkg-config=pkg-config --disable-w32threads
    libavutil 51. 51.100 / 51. 51.100
    libavcodec 54. 21.101 / 54. 21.101
    libavformat 54. 5.100 / 54. 5.100
    libavdevice 53. 4.100 / 53. 4.100
    libavfilter 2. 73.100 / 2. 73.100
    libswscale 2. 1.100 / 2. 1.100
    libswresample 0. 11.100 / 0. 11.100
    Input #0, matroska,webm, from 'XXXXXXXXXXXXXX.mkv':
    Duration: 00:44:59.04, start: 0.000000, bitrate: 1859 kb/s
    Stream #0:0(eng): Video: h264 (High), yuv420p, 720x416 [SAR 1:1 DAR 45:26], 25 fps, 25 tbr, 1k tbn, 180k tbc (default)
    Stream #0:1: Audio: ac3, 48000 Hz, stereo, s16, 160 kb/s (default)
    At least one output file must be specified


    ---> DB Level Info: 30, 100
    ---> Frame rate: 25.00
    ---> Aspect ratio: 45:26

  2. #2
    Join Date
    Nov 2011
    Location
    Florida
    Posts
    7

    Default

    I have a Samsung BD6500 and am using Mezzmo 2.5. Everything works as advertised using my mp4 videos with transcoding disabled. I use the Samsung BDP profile. I do have an ethernet connection.

  3. #3
    Join Date
    Mar 2011
    Posts
    70

    Default

    Quote Originally Posted by JGraff View Post
    I have a Samsung BD6500 and am using Mezzmo 2.5. Everything works as advertised using my mp4 videos with transcoding disabled. I use the Samsung BDP profile. I do have an ethernet connection.
    UPDATE
    Turned off transcoding and the skip problem goes away for either the Samsung BDP 3D or Samsung BDP profile. However, mp4 is not supported by the Samsung BDP 3D profile. And mkv is not supported by the Samsung BDP profile. I have both types of video files. Can I get a profile that plays both along with everything else?

    I can try to use a Vulcan mind meld on the two profiles if I have to myself. Hopefully, I don't need too. LOL...

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,646

    Default

    Quote Originally Posted by mark11 View Post
    Can I get a profile that plays both along with everything else?
    Sure - contact us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5
    Join Date
    Mar 2011
    Posts
    70

    Default

    Quote Originally Posted by Paul View Post
    Sure - contact us at support [at] conceiva [dot] com.
    First, thanks for the new profile - Samsung BDP (MKV). The added MKV support works but playback is not smooth. It chops at some points on most videos. Not understanding how this works, could I try a Samsung BDP 3D with added MP4 support?

    Also, add me on to the disconnect issue as well. 10-20 minutes in to a video on this device, Mezzmo disconnects.
    Last edited by mark11; 08-06-2012 at 04:14 AM.

  6. #6
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,646

    Default

    Hi mark11,

    We'll check the difference between the Samsung BDP and Samsung BDP 3D and send you an updated device profile to try.

    We're looking into the disconnect issue now. We're trying to reproduce it with our Samsung Blu-ray player. I'll post back when we have a fix.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  7. #7
    Join Date
    Mar 2011
    Posts
    70

    Default

    Quote Originally Posted by Paul View Post
    Hi mark11,

    We'll check the difference between the Samsung BDP and Samsung BDP 3D and send you an updated device profile to try.

    We're looking into the disconnect issue now. We're trying to reproduce it with our Samsung Blu-ray player. I'll post back when we have a fix.
    Thanks guys. It is the product and support that makes you guys the best... Can't wait to try it out.

    BTW - I swapped around devices I own just to further rule out network issues. My Sony SMP N200 plays everything - no issues - where the Samsung BD-C6500 is located.

  8. #8
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,646

    Default

    Thanks for the confirmation on the disconnect. We're testing it now with our Samsung BDP & hopefully we can reproduce the disconnect so we can fix it.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  9. #9
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,646

    Default

    Hi mark11,

    We think we may have found the problem with regards the random disconnects. To confirm this, can you turn on logging and see if you can reproduce a disconnect with your Samsung BDP? Turn on logging in Mezzmo (see http://forum.conceiva.com/showthread...nostic-logging) and restart Mezzmo server. Then, connect to Mezzmo using your Samsung BDP. Stream a video file as you normally do and, when it disconnects, stop your Mezzmo server and exit Mezzmo. Zip up all the logs and send them to us at support [at] conceiva [dot] com.

    (If you cannot reproduce the disconnect problem when logging in Mezzmo is turned on, let us know since this matches BeFi's experience.)

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  10. #10
    Join Date
    Mar 2011
    Posts
    70

    Default

    Quote Originally Posted by Paul View Post
    Hi mark11,

    We think we may have found the problem with regards the random disconnects. To confirm this, can you turn on logging and see if you can reproduce a disconnect with your Samsung BDP? Turn on logging in Mezzmo (see http://forum.conceiva.com/showthread...nostic-logging) and restart Mezzmo server. Then, connect to Mezzmo using your Samsung BDP. Stream a video file as you normally do and, when it disconnects, stop your Mezzmo server and exit Mezzmo. Zip up all the logs and send them to us at support [at] conceiva [dot] com.

    (If you cannot reproduce the disconnect problem when logging in Mezzmo is turned on, let us know since this matches BeFi's experience.)
    I will try... I will not have a chance until later in the day. I will send it then.

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