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Thread: BSOD with Mezzmo running.

  1. #1
    Join Date
    Aug 2012

    Default BSOD with Mezzmo running.

    Since running the trial version of Mezzmo I've been getting the BSOD.
    This only seems to happen after running the Mezzmo server after an amount of time and Mezzmo has been transcoding.
    I am absolutely sure that Mezzmo, or it's related activities are causing the issue. Looking at the crash dumps FFmpeg came up in the last dump. The errors are "WHEA_UNCORRECTABLE_ERROR"
    I have all dumps and can send them if this will help. The first 2 were on an old Win7/64 install. The last is on a fresh Win7/64 install

    I'm using a i5 core.

    Any help would be much appreciated.
    Thank You

  2. #2
    Join Date
    Nov 2007
    Melbourne, Australia


    Hi Bob,

    Please send us the Windows crash dumps to support [at] conceiva [dot] com and we'll analyze them.

    If Mezzmo.exe or MezzmoMediaServer.exe crashes, then you will see a Conceiva's crash dump window appear and our crash dump tool will create a crash dump ZIP file (click the Go To Folder button on the crash dump window to see the crash dump ZIP files). Send us these crash dump ZIP files as well, and it will help us track down the problem.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at
    Wiki: User Guides & Reference Manual at

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