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Thread: Slow opening music folder

  1. #1
    Join Date
    Oct 2011
    Location
    Canada
    Posts
    25

    Default Slow opening music folder

    Hi,

    I'm not sure if this is normal but whenever I click on the music folder to view contents I get the Windows hourglass for almost 5 min before the folder finally opens up. During that time Mezzmo freezes up until folder finally opens. Video and photo folders open immediately. I also noticed that album jackets appear in the Photos folder as well as in each album folder - is this normal?

    I'm not sure if it makes a difference but I deleted the original Music folder and created a new one under another name.

    The Music tab at the bottom left side of the screen still appears but is empty, my newly created folder does not appear in this area.

    My music collection is not located in the Windows default "My Music" location. I have about 1000 FLAC encoded albums(6000 titles) and I'm running a Quad core Q9550 with 4gb RAM.

    Thanks again

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,646

    Default

    Hi Pavlov,

    It is not normal to take so long, so we'd like to find out what is happening. Please send us a set of logs and we'll be able to see what is taking so long. Turn on logging (see http://forum.conceiva.com/showthread...nostic-logging), stop your Mezzmo server and exit Mezzmo. Start Mezzmo again and then click on Music folder as you mention. When it finally appears, exit Mezzmo again. Zip up all the logs and send them to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Oct 2011
    Location
    Canada
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    Default

    Quote Originally Posted by Paul View Post
    Hi Pavlov,

    It is not normal to take so long, so we'd like to find out what is happening. Please send us a set of logs and we'll be able to see what is taking so long. Turn on logging (see http://forum.conceiva.com/showthread...nostic-logging), stop your Mezzmo server and exit Mezzmo. Start Mezzmo again and then click on Music folder as you mention. When it finally appears, exit Mezzmo again. Zip up all the logs and send them to us at support [at] conceiva [dot] com.
    Log file sent

    Thank you

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
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    Default

    Thanks for the logs - we'll analyze them and contact you shortly.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5
    Join Date
    Oct 2011
    Location
    Canada
    Posts
    25

    Default

    Since I could not find the Mezzmo.dl with SQLite I tried to uninstall and do a fresh install/config of Mezzmo. However, despite the fact that I checked Delete Mezzmo library box, when I reinstall it I still have the exact same folders and settings(and problem) yet I'm prompted to register. What's more - I seem to have misplaced my product key %?$*&!!!
    How can I do a fresh install?
    Thank you

  6. #6
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,646

    Default

    Hi Pavlov,

    I have sent your Mezzmo serial & license key to you via email. Download and install the latest version of Mezzmo (v2.6.7.0). Then enter your serial & license key to get back up and running. Let us know if you still have problems & we'll help out.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  7. #7
    Join Date
    Oct 2011
    Location
    Canada
    Posts
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    Default

    Quote Originally Posted by Paul View Post
    Hi Pavlov,

    I have sent your Mezzmo serial & license key to you via email. Download and install the latest version of Mezzmo (v2.6.7.0). Then enter your serial & license key to get back up and running. Let us know if you still have problems & we'll help out.
    Thanks for the quick response however I'd still like to do a sweep/clean install. Tried a few things and music folder is still buggy.

  8. #8
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
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    11,646

    Default

    Quote Originally Posted by Pavlov View Post
    Tried a few things and music folder is still buggy.
    What's the problem you're having?

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  9. #9
    Join Date
    Oct 2011
    Location
    Canada
    Posts
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    Default

    Quote Originally Posted by Paul View Post
    What's the problem you're having?
    Music folder takes forever to scan & causes Mezzmo to freeze up. Just clicking on the music folder causes Mezzmo to freeze up. Multiple copies of album artwork appear in photos folder as well as in album file folder. Moving music collection back to default Windows location didn't help. Properties pane(bottom left) shows Total folders:2 when in fact there should be 3. "Music" tab above properties pane comes up empty when I click on it.
    Last edited by Pavlov; 08-18-2012 at 12:43 PM.

  10. #10
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,646

    Default

    Please take a screenshot and send it to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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