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Thread: Playing Transcoded files stored on a remote NAS drive?

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  1. #1

    Default Playing Transcoded files stored on a remote NAS drive?

    Hello,

    I am having problems playing videos that have had their transcoded files placed on a NAS drive that does not have Mezzmo or the Operating System loaded on it. If I transcode to the same HD that Mezzmo is loaded on and that contains the OS, everything works fine. However, when I delete all the transcoded files and then recreate them on a NAS drive, I can't play them on my Samsung TV. I can access Mezzmo on the TV and even see the file. However, when I try to play the video, there is a slight blip on the screen and I am taken back to the listing of all the videos that I have on the NAS drive. In all cases, the source video files are stored on the same NAS drive as where I am placing the transcoded files, but the files are being placed on different partitions of that NAS drive.

    Any help you can provide would be greatly appreciated. My PC where Mezzmo is loaded has very limited free drive space, being able to use a large NAS drive would be very helpful.

    Thanks,

    Doug

  2. #2
    Join Date
    Jan 2011
    Location
    Arizona
    Posts
    99

    Default

    What's the network connection speed between your Mezzmo server, the NAS and the TV. I had similar issues with mine. The server and NAS were part of a wired gigabit network. NAS has all my media (raw and transcoded). I had a Samsung TV that was also on the wired network and a Samsung BDP that was connected wirelessly through a bridge. Files that would play through the TV wouldn't play through the BDP. I ran a long cable to the BDP and they were able to play.

  3. #3

    Default

    Thanks for the comment.

    Connections between the Mezzmo server, NAS and TV are all through Cat 5e cable. I believe that is the same as a gigabit connection. The Mezzmo server and NAS are directly connected to a AT&T Uverse router/hub. There is a switch between the router/hub and the TV.

  4. #4
    Join Date
    Jul 2010
    Location
    California, USA
    Posts
    195

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    The type of wire Cat5e does not set the network speed. It is a rating of how fast it could be used reliably. The actual speed is set by the devices that are on the network. So is I connect an ethernet device (10mbps) to a gigabit switch the switch will set that port to 10mbps. What we should talk about is what we mean. You have a nas with your video files on it. If a video file needs to be transcoded the transcoded file is placed on the nas. Does Mezzmo put the file there or do you copy it over? If you copy it then Mezzmo can lose track of it. Try this on one file only to see if it works. Open Mezzmo and right click on a file remove that file from your library. (DO NOT remove the file from your device). Now select add file to library and add the transcoded file back in. If you right click the file and view properties it will show you where it is located. If everything seems ok, than check if you can play the file.

  5. #5

    Default

    Thank you for your continued inputs and tips. They are helpful.

    2 Points and a question:

    First: I assumed that my components were 1 Gbit capable given that they are from AT&T in the last 2 years. That was a bad assumption on my part. I have a 2wire 3800HGV-B residential gateway. It is rated to Ethernet 10/100. My understanding is that it means 100 Mbit/s. Therefore my system, as you point out, would not be rated to 1 Gbit/sec.

    Second: In the last week, we switch from U-Verse cable to DirecTV. DirecTV allows a person to play media from a media server. Therefore I decided to run a test. I transcoded the files, and placed them on the NAS drive. I set Mezzmo to transcode for the Samsung TV and the DirecTV rendering system. I still was not able to view the video file on my Samsung TV. However, I was able to view the video using the DirecTV rendering system.

    Question:
    Is a 100 Mbit/sec network fast enough for being able to view media files from a media server like Mezzmo? I was obviously able to use it for our old UVERSE cable system. Furthermore, I am able to watch transcoded video through the DirecTV rendering system with the 100 Mbit/sec network. If the 100 Mbit/sec network is fast enough, then it would seem that the issue is with the Samsung TV. If the speed is marginal, then getting a faster network may fix the issue. Any thoughts?

    Again, thank you for any help you can provide.

  6. #6
    Join Date
    Jul 2010
    Location
    California, USA
    Posts
    195

    Default

    Yes 100Mbps is fast enough. A standard def tv signal needs about 2mbps and an HD signal about 6Mbps. So the network is fast enough to support multiple simultaneous devices. Note that it is shared with other network traffic also. You made the statement "I transcoded the files, and placed them on the NAS drive." I tend to pretranscode all of my files and place them on my NAS. After they are there I add them to my mezzmo library. So if I take a file, right click in Mezzmo and look at properties I will see:
    \\NASname\Video\DVDs\All Movies\Moviename.mpg This shows that Mezzmo knows this in on the NASname server in a public sharename called video then it goes down the directory path to the actual filename. A couple of important points is that Mezzmo knows that the file is there. Next that it has access rights to connect to the network share \\NASname\video is a public share with read access to anyone. No login is require to get to it. From the bit you have stated I would make sure that Mezzmo knows where the files are, and that it has access rights to it. Next if you have changes your network make certain that the devices profiles identify the correct network type. (The safe way it to delete the device and let it discover automatically.)

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