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Thread: Directv HR23 can't play video anymore

  1. #1
    Join Date
    Mar 2010
    Posts
    16

    Default Directv HR23 can't play video anymore

    After upgrade to 2.14 my directv receiver can't play video anymore from the Mezzmo server. It shows an x next to the file name while view the list on the receiver.

    If I try another media server like Nero it works fine.

    This used to work before 2.14.

    Any suggestions?

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Actually we are working on an updated DirecTV device profile now and I'll be happy to send you a new version of it.

    Please send a message to support@conceiva.com and I'll work with you on resolving this issue.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Mar 2010
    Posts
    16

    Default

    Quote Originally Posted by Dennis View Post
    Actually we are working on an updated DirecTV device profile now and I'll be happy to send you a new version of it.

    Please send a message to support@conceiva.com and I'll work with you on resolving this issue.
    I did get the profile and I did install it.
    Now it shows the movie icon next to the title but when I play it the screen changes like it will play but stays black and nothing plays. When I hit stop it goes back to the list.

    So its not working correctly.

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Does it play if you try to play the same file again after a little bit?

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5
    Join Date
    Mar 2010
    Posts
    16

    Default

    Quote Originally Posted by Dennis View Post
    Does it play if you try to play the same file again after a little bit?
    No it does not.

    Everything works fine if I play the same file using a Playstation 3.

    Basically this is what happens.
    I can see the media server.
    I can see the file.
    I select the file and it looks like its starting.
    But screen is just black and nothing happens..

    Is there away to see what the media server is doing?
    Like files being served?

  6. #6
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Yes, can you please send a log file to support@conceiva.com (see this thread for information on log files: http://forum.conceiva.com/showthread.php?t=419) of when you try to browse and play one file, I'll be able to take a look and see what's happening and assist you further.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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