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Thread: Mezzmo 2.7.1: Samsung C, D and Philips TV 7000 prematurely skip to next title

  1. #21
    Join Date
    Mar 2012
    Posts
    227

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    I don't know if this helps any, but I have a copy of the movie Prometheus that is a 1080p M4V file, and there's a scene in the movie where the android is watching someone's dreamscape. The dreamscape is intentionally pixellated (it was in the original theatrical movie too) and that specific scene consistently causes skipping with my Samsung BD58. The rest of the movie before and after work just fine. The movie is played natively by the player (shows as MPEG in the menu), and doesn't do any transcoding.

    I didn't have this movie prior to last week, so I don't know if it would have caused skipping in the previous versions, but I figured that it might help you to have more info.

  2. #22
    Join Date
    Sep 2009
    Posts
    1,993

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    Hi ftanner,
    can you please enable diagnostic logging and after restarting your Mezzmo media server try playing the Prometheus movie on your device and then send us the logs after it skips at the pixellated scene so that we can try and track this problem down.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #23
    Join Date
    Jul 2010
    Posts
    24

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    I am also being affected by the sudden stop of movies played. (samsung C here).
    One thing I noticed yesterday is that most of the stops occured near the samsung movie division markers.
    Today, if I have the time, I will enable logging and after it happens again I will send you the log files.
    Also this stop does not occur on mu ipad using xbmc. I have yet to test it on my ps3
    Last edited by catharsys; 10-13-2012 at 07:20 AM.
    Current DLNA mezzmo served devices:
    Samsung ue40c6530 (without sammy go patch)
    Sony PS3
    Iphone 3g (plug player)
    Ipad 3 - 3g (xbmc)

  4. #24

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    I had that exact same issue with that exact same movie! I converted it to an MKV and it played fine.

    As requested I will upload logs when I get time to replicate the skipping issue, unfortunately my 6 week old son took very ill earlier this week and has been admitted to hospital so I've not been home or had chance to check it out. He is on the mend though so over the weekend I'll take a look.

  5. #25

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    Okay I put 'Taken' on tonight and not only did it bring up the issue this thread relates too, it also brought up a similar issue to the 'Prometheus' issue posted above during the credits to 'Taken' as they too have a pixelated effect, so I've submitted logs to you for both issues.

    It's worth noting that the 'prometheus' pixelated effect freeze can be fixed by converting your file to MKV, in my case the original file was an MP4.

    As for the main issue this thread is about, it seems to be all files types. One way you may be able to replicate this issue for yourselves is that I can guarantee it happening to me within a few minutes of pausing a file. Try it, start a file and pause it for a couple of seconds, then carry on playing it, it'll skip to the next file within 2-20 minutes everytime. Well it certainly does here. It also seems to do this if I skip forward or back in the file.

    This is what makes Mezzmo almost unusable for me right now, because if the file skips to the next file I would have to watch the file from the begining to even have a chance of getting through the whole thing, if I try to skip back to where I was I can guarantee a file jump with 2-20 minutes.

    Hope all this helps and you can sort a fix.

  6. #26
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

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    Many thanks, KillerCheeze. We received your logs and we'll analyze them now. Also, we'll try your steps to replicate the issue. (Hope your son is getting better!)

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  7. #27
    Join Date
    Mar 2011
    Posts
    70

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    Ok... Perhaps here is a clue to the issue with the Samsung devices... This is a quote from an e-mail from Peter @ Concevia Support while I was working through my own Samsung C series issue with the later 2600 upgrades.
    Hi Mark,
    That is good news, please let us know if you can isolate the network problem and determine why it is so poor. The Samsung devices are very sensitive to network timing, Sony devices are more robust and will tolerate a higher latency in network communication.


    My network issue was this... My Samsung device was some ways away from media server - wireless. Prior to these upgrades, it played files just fine. I fixed my network issue by hard wiring to the Samsung device. My issue is resolved.

    My question... What changes did Concevia make to Mezzmo to cause the Samsung device to react to be "sensitive to network timing" to become an issue? I will assume whatever change that was made was made as an enhancement. I assume it was done with the best of intentions. And I really appreciate the effort to work through the issue. But what we could really use is an AK-47 version of Mezzmo and not an M-16 version. We don't need the perfect version of Mezzmo, just one that plays effortlessly. Perhaps a different development approach is needed...



    A long habit of not thinking a thing wrong, gives it a superficial appearance of being right, and raises at first a formidable outcry in defense of custom.

    - Thomas Payne

  8. #28
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

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    Thanks for your thoughts, Mark. I know it is frustrating and we're working through the issue now. We finally received some some logs yesterday (thanks KillerCheeze!) that helped expose the issue. I'm sure we'll find the issue and fix it.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  9. #29
    Join Date
    Mar 2012
    Posts
    227

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    Sorry. I didn't see your reply until today. I will have the chance to do that for you tomorrow, and I will get the logs to you.

  10. #30
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

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    Quote Originally Posted by ftanner View Post
    Sorry. I didn't see your reply until today. I will have the chance to do that for you tomorrow, and I will get the logs to you.
    Many thanks, ftanner.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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