I have just tested out the patch you emailed me and so far I think this has sorted it. I tried to force the issue by pausing several times and skipping through the file and then I continued watching. Normally it would skip to the next file within 5-10 minutes but this didn't happen. I'll have to watch several more files and test to be absolutely sure but so far it appears to be good news.
Can I just say that the level of support offered by you and your team is brilliant, keep up the good work and I will post back in a few days with the results of further testing.
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