Mezzmo 2.7.1: Samsung C, D and Philips TV 7000 prematurely skip to next title

**KillerCheeze** · 10-22-2012, 08:35 AM

I have just tested out the patch you emailed me and so far I think this has sorted it. I tried to force the issue by pausing several times and skipping through the file and then I continued watching. Normally it would skip to the next file within 5-10 minutes but this didn't happen. I'll have to watch several more files and test to be absolutely sure but so far it appears to be good news.

Can I just say that the level of support offered by you and your team is brilliant, keep up the good work and I will post back in a few days with the results of further testing.

**KillerCheeze** · 10-22-2012, 09:16 AM

Unfortunately I spoke too soon, next file I watched I had to pause for a moment, within 5 minutes it skipped to the next file again.

**Paul** · 10-22-2012, 10:07 AM

Hi KillerCheeze,

Can you send us a new set of logs when it skips again when using the Mezzmo patch that we sent you? It would really help us track down the problem. Many thanks.

**crossmyheart** · 10-22-2012, 10:13 PM

Hello, I write only to point out that I also have the same problem. :-(

many thanks to Conceiva Staff.

**Paul** · 10-23-2012, 10:07 AM

Originally Posted by crossmyheart

I write only to point out that I also have the same problem.

Please contact us at support [at] conceiva [dot] com for a patch to try.

**catharsys** · 10-26-2012, 01:07 AM

Strangely for the past two days and without any patch the problem did not occur...
The only thing I remember that I did was to defrag all hard drives.

I already sent an email to support asking for the patch.

**Gus** · 10-26-2012, 08:29 AM

I've had the patch installed for a few days but only just managed to get time to test, just watched 3 TV episodes in MKV 720p, and while these would jump between 1 and 3 times per episode, i didnt see any jumps at all tonight.

So far so good...

Thanks.

Gus

**Paul** · 10-26-2012, 10:36 AM

Thanks for the update, Gus. Keep us updated if the problem reappears. A few other users reported that the patch did not fix their skipping problem, so we're looking into it now.

**KillerCheeze** · 10-28-2012, 08:43 AM

I'll do some more testing and logs over the weekend whilst running the patch as requested.

**Paul** · 10-29-2012, 10:23 AM

Thanks, KillerCheeze. If it still has the same problem, we'd really like to know more about your computer setup as I outlined in the email we sent you containing details about the patch. That will help us set up a similar environment here so we can reproduce the skipping.