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Thread: Mezzmo hungs in Windows 2003

  1. #1

    Default Mezzmo hungs in Windows 2003

    Hi all,

    I'm testing Mezzmo in a Windows 2003 Enterprise Edition SP2 server. When I reboot the server, the service starts normally but some minutes later, it hungs. In the event viewer I can see the following message:

    Aplicación con errores: Mezzmo.exe, versión: 2.1.4.0, módulo con error: ntdll.dll, versión 5.2.3790.4455, dirección de error 0x0004cde2.

    After this error, I can restart the service, but it does not run. The only solution is to reboot the server. Any idea about it?

    Regards,

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Hello,

    Can you please turn on diagnostic logging, then reboot the server, wait till service hangs (try to stop it, does it stop?) and then send the log files to support@conceiva.com (please see this thread for information on log files: http://forum.conceiva.com/showthread.php?t=419). I'll then be able to help you further.

    Dennis

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3

    Default

    As requested...

    Thanks in advance.

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    It seems the support e-mail did not receive anything - did you send a message with the log files? If you did, was there any error message from us?

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5

    Default

    The email was rejected:

    Final-Recipient: rfc822;support@conceiva.com
    Action: delayed
    Status: 4.4.7
    Will-Retry-Until: Wed, 5 May 2010 23:31:56 +0200
    X-Display-Name: support@conceiva.com.


    I sent it again using another account, just to see if the problem was in my side...

    Regards,

  6. #6
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Thanks - got it now. I'll reply to you via e-mail.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  7. #7

    Default

    Hi Dennis. Thanks for your support. It works! Changing the bitrate from 9000000 to 10000000 as you suggested all is fine. One question more. How can I modify the profile to pass the following file to the TV without transcode it? This is the info from ffmpeg:

    Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'test.mp4':
    Metadata:
    major_brand : mp42
    minor_version : 0
    compatible_brands: isomavc1mp42
    Duration: 00:10:00.02, start: 0.000000, bitrate: 2132 kb/s
    Stream #0.0(und): Audio: aac, 44100 Hz, stereo, s16, 125 kb/s
    Stream #0.1(und): Video: h264, yuv420p, 1280x720 [PAR 1:1 DAR 16:9], 2004 kb
    /s, 23.97 fps, 23.97 tbr, 23974 tbn, 47.95 tbc


    According with the TV specifications, this format is accepted, so I would like to test it.

    Thanks again...

  8. #8
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Hi,

    I am glad that it works!

    To add support for that file, please add the following to the device profile (and restart the Mezzmo server after saving the file):

    Code:
            <avcontainer id="mov,mp4,m4a,3gp,3g2,mj2" name="h264aac" encode="0" mimetype="video/mp4v" supportschunked="0">
                    <video>
                            <format id="h264" encode="0">
                            </format>
                    </video>
                    <audio>
                            <format id="aac" encode="0">
                            </format>
                    </audio>
            </avcontainer>
    The mimetype may need to be "video/MP4V-ES", if "video/mp4v" doesn't work. Please let me know how that goes.

    Dennis

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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