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Thread: Runtime Error

  1. #1
    Join Date
    Oct 2012
    Posts
    1

    Default Runtime Error

    I have found a few posts about different runtime errors that appear to have been fixed.
    I am still experiencing the issue, it happens when i start Mezzmo.exe regardless of whether the Server is running or not.
    Capture.jpg
    The window appears as per attachment. If i select OK or close the error window it closes the Mezzmo program. The server still runs if it had been started.
    If i ignore the window, Mezzmo may run ok or it may crash.

    I am running a registered version 2.7.1.0 on a Window 7 64-bit PC

  2. #2
    Join Date
    Mar 2012
    Posts
    206

    Default

    I am running the same version on the same version of Windows 7 x64. I believe that it is going to be related to something specific to your machine. I would try re-installing the Visual C++ runtimes.

  3. #3
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,599

    Default

    From your screenshot, I can see that Mezzmo is getting artwork for your files. There may be a problem in Mezzmo with a particular (corrupt?) file on your system. We will be able to see more with a set of logs. Please turn on logging (see http://forum.conceiva.com/showthread...nostic-logging) and exit Mezzmo. Start Mezzmo again. When you get the runtime error, exit Mezzmo and zip up all the logs and email them to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
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