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Thread: Audio Stuttering on Movie, mkv, on Samsung PN60E6500

  1. #1
    Join Date
    Aug 2012

    Default Audio Stuttering on Movie, mkv, on Samsung PN60E6500

    Tried it on the TV: PN60E6500
    Tried it on the Blu-ray 3D Player: Samsung HT-E5350 3D Blu-Ray 1000W 5.1 WiFi Home Theater System
    Tried it on USB on the TV: PN60E6500

    Mezzmo set at: Samsung E on TV
    Mezzmo set at Samsung BDP3D on: Samsung HT-E5350 3D Blu-Ray 1000W 5.1 WiFi Home Theater System

    All skips, makes me mad that I pays $30 for this atm, but hopefully u guys know of a fix for it.

    All audio skips, and works fine on PC.

    ffmpeg version N-40693-gc457a29 Copyright (c) 2000-2012 the FFmpeg developers
    built on May 15 2012 12:57:14 with gcc 4.6.2
    configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/home/peter/ffmpeg/build/gpl --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --extra-cflags=-I/home/peter/cc/include --extra-ldflags=-L/home/peter/cc/lib --pkg-config=pkg-config --disable-w32threads
    libavutil 51. 51.100 / 51. 51.100
    libavcodec 54. 21.101 / 54. 21.101
    libavformat 54. 5.100 / 54. 5.100
    libavdevice 53. 4.100 / 53. 4.100
    libavfilter 2. 73.100 / 2. 73.100
    libswscale 2. 1.100 / 2. 1.100
    libswresample 0. 11.100 / 0. 11.100
    Input #0, matroska,webm, from 'D:\!~TEMP-TV~!\movie.mkv':
    creation_time : 2012-10-05 18:16:02
    Duration: 01:38:05.48, start: 0.000000, bitrate: 6602 kb/s
    Chapter #0.0: start 0.000000, end 481.106000
    title : 00:00:00.000
    Chapter #0.1: start 481.106000, end 927.593000
    title : 00:08:01.106
    Chapter #0.2: start 927.593000, end 1472.346000
    title : 00:15:27.593
    Chapter #0.3: start 1472.346000, end 2001.541000
    title : 00:24:32.346
    Chapter #0.4: start 2001.541000, end 2535.199000
    title : 00:33:21.541
    Chapter #0.5: start 2535.199000, end 3027.691000
    title : 00:42:15.199
    Chapter #0.6: start 3027.691000, end 3541.455000
    title : 00:50:27.691
    Chapter #0.7: start 3541.455000, end 4012.133000
    title : 00:59:01.455
    Chapter #0.8: start 4012.133000, end 4482.978000
    title : 01:06:52.133
    Chapter #0.9: start 4482.978000, end 4795.499000
    title : 01:14:42.978
    Chapter #0.10: start 4795.499000, end 5284.613000
    title : 01:19:55.499
    Chapter #0.11: start 5284.613000, end 5554.674000
    title : 01:28:04.613
    Chapter #0.12: start 5554.674000, end 5885.480000
    title : 01:32:34.674
    Stream #0:0(eng): Video: h264 (High), yuv420p, 1280x536 [SAR 1:1 DAR 160:67], 25 fps, 25 tbr, 1k tbn, 47.95 tbc (default)
    Stream #0:1(eng): Audio: ac3, 48000 Hz, 5.1(side), s16, 640 kb/s (default)
    Stream #0:2(eng): Subtitle: text
    At least one output file must be specified

    ---> DB Level Info: 41, 100
    ---> Frame rate: 25.00
    ---> Aspect ratio: 160:67

  2. #2
    Join Date
    Nov 2007
    Melbourne, Australia


    Hi cooltang,

    Thanks for the information. Using the device profiles you mention, Mezzmo is streaming this MKV file natively to both your Samsung E-series TV and Samsung HT home theater system. As such, Mezzmo is not changing the file in anyway. So if your devices are stuttering when playing the file then it points to 2 possible causes: (i) your home network's bandwidth is unable to transfer the video data fast enough to your devices (e.g. if you are using wireless, then make sure you are using wireless-N with full signal strength; if possible try an Ethernet cable as a test), or (ii) your device's firmware cannot decode and play this file for some reason (you say that playing the same file using a USB drive directly into your TV has the stuttering problem, so this probably confirms that your TV cannot decode & play this file properly).

    One thing to try is to pre-transcode the file to another format and see if that plays OK. Right-click on the file in Mezzmo and click 'Pre-transcode Files'. Choose your TV from the device list and click 'Choose Formats'. In the Transcoding Formats dialog, choose 'mpeg' and click OK. Click OK to transcode the file. Go to the Transcoding pane to monitor progress. Once transcoding has completed, try streaming the file again and this time the transcoded file will be streamed to your TV. Let us know if that is better.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at
    Wiki: User Guides & Reference Manual at

  3. #3


    Though this Galaxy S2 support relatively more video formats including MPEG4, H.264, H.263, WMV, DivX, Xvid, VC-1, Recording & Playback 1080@30fps, it still failed to play MKV on Samsung Galaxy S2 or even the Samsung Galaxy S3, especially failed to play HD MKV.

    The following article will introduce a powerful MKV to Samsung Converter and a step by step guide on how to convert and play MKV on Samsung Galaxy S4/S3/S2/S/Infuse 4G/Tab/Epic 4G/Captivate/Vibrant and more at

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