multiple mezzmo icons on bravia

[Chris B]

Hi Paul,

I am also experiencing this problem. I'm using Mezzmo 2.7.1.0 and have a Sony KDL 32ex503 Bravia TV(not KDL-32D3000 as stated in my first edit).

I think my problem may be at the PC (server) end.

I was running Mezzmo on a Windows 7 laptop acting as a server. Eventually I noticed about 6 "dead" Mezzmo icons on the tv and deleted them all in the Sony TV's Network menu. All worked fine for a few days (only a single server showed up on the tv).

I then upgraded my laptop to Windows 8. Over the next few days I noticed more "instances" of Mezzmo (greyed icons) appearing on the TV.

I then happened to notice that under the "modern" interface of Windows 8, when I go to Settings, then Change PC settings, then Devices, I can see that multiple instances of Mezzmo have been created on the PC. Hovering over each of them now shows the date on which they were created (note that using the conventional Windows Control Panel, Devices does not show the date).

I then deleted all the old instances of Mezzmo (marked as "offline") in the Devices tab but since then, 2 new instances have appeared on the PC. I will try to analyse a bit more about what exactly is triggering Mezzmo to create a new instance. I think it may be a hibernate or a sleep event but I'm not sure.

Note that I still had the problem under Windows 7 but Windows 8 has just "revealed" a little bit more about when new instances are being created.

I have 2 wireless networks in the house and the laptop can be connected to either one. I wonder if a new instance is created when the laptop connects to the "other" network compared to its last session?

I hope this information helps you to investigate a bit more.

I will turn on logging and see what happens over the next week or so and send you the data if it helps.

Chris B

[mezzmo@mvg.za.net]

Hey Chris

Do the IP addresses on your laptop change? If so that seems to be the cause of the "dead" servers.

The guys at Mezzmo have got a fix which seems to work very well so far :-)

I am sure you will hear from Paul and Co on Monday.

Cheers
Mark

[Chris B]

Hey Chris

Do the IP addresses on your laptop change? If so that seems to be the cause of the "dead" servers.

The guys at Mezzmo have got a fix which seems to work very well so far :-)

I am sure you will hear from Paul and Co on Monday.

Cheers
Mark

Hi Mark,

I think the IP addresses always stay the same (192.168.1.10 for the TV and 192.168.1.12 for the server laptop).

But I am monitoring my setup for the next time Mezzmo creates a new instance and I will look at the IP addresses just to be sure.

Thanks for the suggestion.

Chris

[Paul]

Hi Chris,

As Mark has kindly mentioned, we have created a patch that fixes the multiple Mezzmo servers listed on your Sony device. There's no need to monitor your IP addresses or change your network setup - the new patch will work fine. Contact us at support [at] conceiva [dot] com and we'll provide it to you.

[paulorox]

Hi Paul,

Will this patch be in the next update of Mezzmo?

I'm also experiencing this problem with all 4 of my Sony BDP-S370 bluray players. All have fixed IPs and I have specified the network adapter in Mezzmo.

Thanks
Paulo

[Paul]

Hi Paulo,

Yes - this patch will be included in the next Mezzmo release. If you would like the patch now to fix your problem, please contact us at support [at] conceiva [dot] com and we will send it to you.