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Thread: Mezzmo service and high memory utilization

  1. #21
    Join Date
    Sep 2009
    Posts
    2,680

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    Hi Namaste,
    you could try the solutions indicated in http://www.networksteve.com/forum/to...=15382&Posts=5 as it appears to be a similar problem.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  2. #22
    Join Date
    Apr 2013
    Posts
    15

    Default

    Peter,

    Thanks very much .. I tried it ... no love ... still captures a ton of memory loading the entire file and no release after completion. I had looked at that thread earlier but had not found it worked either .. Any other ideas ?

  3. #23
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    Hi Namaste,

    Please capture a set of logs and email them to us at support [at] conceiva [dot] com. Turn on logging (see http://forum.conceiva.com/showthread...nostic-logging) and restart your Mezzmo server. Stream a video to reproduce the problem and then stop your Mezzmo server and exit Mezzmo. Zip up all the logs and email them to us. Also, take a screenshot of RAMMap so we can see what you mean regarding memory usage.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  4. #24
    Join Date
    Apr 2013
    Posts
    15

    Default

    Hi There,

    Paul ... thanks for your work ... I decided to simply 'kill' the windows server 2008 R2 machine and installed windows 7 ultimate instead and converted it to a multi-user machine using some other patch that i have ... so far .. no memory issues whatsoever ... I do suspect likely that the leakage stemmed from something in my firewall that had been attacked a few months ago which left many files broken and i couldnt seem to recover from. All's well now.. The only thing left to deal with is the stutter from large bitrate files that WD Live TV apparently cannot handle .. sigh ...

    Two worthy notes here for the product

    (1) in another thread its recommended, when migrating to another machine, to copy over the mezzmo.db and the thumbnails.db -- worked like a charm ... run mezzmo server once ... register it correctly then stop it copy the files and restart it ... voila .. works as advertized -- note do only copy the thumbnail and main db files .. nothing else ...

    (2) i just used a SQLite Adminstrator product to read the database data and found it also works like a charm (as advertized in here). I've managed to clean up residual legacy data and i can also create a nice list of the movies i have exported to an excel spreadsheet ... also enabled me to 'switch' drive letter by simply updating all the locations where the current files are ... simple simple simple ... i love an elegant design.

    I'll be creating a crystal report against the DB shortly to produce a catalog of movies ... Might also try to create "0 byte" entries in order to create a "wish list" that i can also catalog -- easy way to get xmas stuff for the family .. lmao


    Thanks for all your help and a great product .

  5. #25
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    Glad you got up and running, IronAddict. We have not had memory leak issues reported by other users of Mezzmo v3.1.1.0, so your initial post about your Server 2012 environment did sound a little strange. Anyway, we're glad you were able to isolate the issue.

    Regarding the stuttering with high bitrate files, DLNA devices do have limits as to what they can decode & play in real time. High bitrate files can cause devices to stutter or display "loading" often. The fix for this is to lower the bitrate using your favorite video conversion tool or using built-in Mezzmo's pre-transcode feature (right-click on the video in Mezzmo and click 'Pre-transcode Files').

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  6. #26
    Join Date
    Jun 2010
    Posts
    136

    Default

    Quote Originally Posted by IronAddict View Post
    Hello,

    I am running Mezzmo 3.1.1.0 (newly updated) on a Windows Server 2008 R2 platform -- running on a 32GB i7-2600K 14TB machine. While i get no error messages i've traced that there still appears to be memory leak. Using Rammap (www.sysinternals.com) i've found that Mezzmo caches entire files, into the active portion of paged pool portion of memory, that are viewed through (in this case) my WD Live portal. When the movie is started the memory builds up and even once the movie is turned off or finished the entire file still occupies the page pool portion. I've verified that R2 does not enable superfetch so the above solution would not work. Even turning off the media server does not release the memory after a long wait period. As i said there appears to be no 'errors' generated except that as movies are viewed ever more memory is consumed until the machine has to be rebooted.

    Any ideas? Thanks.

    namaste
    I have noticed.. If you pause a movie on your WDTV for a LONG time. And come back and hit play. It starts to increase mezzmoserver.exe memory usage and never releases. A very high memory usage too. I have had it up to 3 or 4 gigs once. The only fix is to stop it.. And restart the server ( not PC ). I hope this can be fixed.

  7. #27
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    Thanks for reporting this, Dion. We'll try to replicate it here with our WD TV Live players.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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