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Thread: Directv HR20 Help

  1. #1
    Join Date
    Jan 2013
    Posts
    3

    Default Directv HR20 Help

    I can view the computer and Mezzmo fine on my receiver but it states no files found. I have my Libraries setup and they are shared and can be viewed by other computers in my network. I get the notice popups about the receivers trying to connect to mezzmo when the server is started. I click the link to add the device but I just get the same device screen if I just clicked the icon. So I've gone in and added the device but it doesn't save. So I'm at a loss here trying this out over TVersity which seemed like a joke and a half. At least with it I could view files and play them.

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    We'll help you get up and running. One reason for not seeing any files on your Directv is that the files may be coming from your NAS or another computer and Mezzmo server may not be able to deliver them due to access permissions. We have an FAQ that explains how to fix this - http://forum.conceiva.com/showthread...r-home-network.

    If that does not help, then please turn on logging (see http://forum.conceiva.com/showthread...nostic-logging) and restart your Mezzmo server. Connect to Mezzmo from your Directv and try to browse and play some files. When that fails, stop your Mezzmo server and exit Mezzmo. Zip up all the logs and email them to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Jan 2013
    Posts
    3

    Default

    Quote Originally Posted by Paul View Post
    We'll help you get up and running. One reason for not seeing any files on your Directv is that the files may be coming from your NAS or another computer and Mezzmo server may not be able to deliver them due to access permissions. We have an FAQ that explains how to fix this - http://forum.conceiva.com/showthread...r-home-network.

    If that does not help, then please turn on logging (see http://forum.conceiva.com/showthread...nostic-logging) and restart your Mezzmo server. Connect to Mezzmo from your Directv and try to browse and play some files. When that fails, stop your Mezzmo server and exit Mezzmo. Zip up all the logs and email them to us at support [at] conceiva [dot] com.
    Well I'm running Mezzmo straight from my game rig which is accessing files located internally on the same computer so there is no access to another computer or NAS device needed. So I assume I should follow the next link and turn on logging.

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

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    Quote Originally Posted by scgt1 View Post
    So I assume I should follow the next link and turn on logging.
    Yes, please. Email us a set of logs and we'll see what is going wrong.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5
    Join Date
    Jan 2013
    Posts
    3

    Default

    Quote Originally Posted by Paul View Post
    Yes, please. Email us a set of logs and we'll see what is going wrong.
    Well now the app isn't even working right. Anything that was in the left panes is now gone. The only pane that shows anything is the bottom right browser pane.
    Various things now cause the application to crash so I'm thinking something is messed up with the files. Heck at least TVersity runs and doesn't crash.....


    Well deleted the app and downloaded the newest version. What do you know Its working correctly. Now does Mezzmo crap out if a video is paused on the directv dvr too long like TVersity? Is this just a DVR issue? I found out we can't FF and RW on the receiver which if you ask me Directv is way behind not to mention the 845x480 max resolution of streamed video files is a joke also. Yet they claim to have the best service lol.
    Last edited by scgt1; 01-07-2013 at 03:37 PM.

  6. #6
    Join Date
    Nov 2007
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    Melbourne, Australia
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    11,616

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    Glad you are up and running now. Directv's are a little limited when it comes to media streaming. We do know they have problems trying to FF/REW & Pause/Resume.

    In Mezzmo, go to the Media Devices dialog and check the device profile assigned to your Directv. Make sure it is using the 'DirecTV HR20-21 (LPCM)' device profile as this will match the performance of your Directv unit. Edit your device in the Media Devices dialog to change the device profile. Restart you Mezzmo server after making any device changes.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  7. #7
    Join Date
    Mar 2011
    Posts
    362

    Default

    Quote Originally Posted by scgt1 View Post
    Well now the app isn't even working right. Anything that was in the left panes is now gone. The only pane that shows anything is the bottom right browser pane.
    Various things now cause the application to crash so I'm thinking something is messed up with the files. Heck at least TVersity runs and doesn't crash.....


    Well deleted the app and downloaded the newest version. What do you know Its working correctly. Now does Mezzmo crap out if a video is paused on the directv dvr too long like TVersity? Is this just a DVR issue? I found out we can't FF and RW on the receiver which if you ask me Directv is way behind not to mention the 845x480 max resolution of streamed video files is a joke also. Yet they claim to have the best service lol.
    The FF/Rew is an issue with DirecTV IRDs. There is no way for any DLNA server to enable FF/Rew on a DirecTV box. I've also had no trouble streaming an HD picture to my HR24 & H24 boxes. Everything has to be transcoded for the DTV boxes and with my particular setup I can't have it set higher than 1280 x 720 to be able to transcode on the fly, but it certainly works in HD.

    I've had no problems with pausing for any length of time. At least that I've noticed.

  8. #8
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

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    Excellent feedback, smitbret. We don't have a Directv unit here so your knowledge & experience is much appreciated.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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