I have that error too. So annoying. Random too. MP4s just flat out stopped playing to my Xbox. Ugh.

Why don't you patch Mezzmo in general, with these fixes? Why do you suggest every user email you per instance, and get a per-user patch? That seems like more work, and now you guys have more times w/ the same error has to be given to more than one user. One after another. No? It makes sense to just patch the program and that way you don't have 100 people emailing you after the same issue lol. Am I crazy? I've never seen a system where each user gets custom patches, and no one gets the fix unless they email directly?

Can you please provide a fix? Thanks!