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Thread: Toshiba TV aspect

  1. #1
    Join Date
    Jan 2013
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    Default Toshiba TV aspect

    Hello I have a Toshiba tv, some mkv's that get transcoded don't display the right aspect ratio, instead of 16:9 it looks 4:3, non transcoded files are good. What can I do?

  2. #2
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    Default

    Check the device profile that is assigned to your TV in the Media Devices dialog in Mezzmo. Let us know what device profile you are using. Also, post the FFmpeg information for one of the MKV files that has a wrong aspect ratio when transcoded. To do this, right-click on the MKV in Mezzmo and click 'Get FFmpeg Information'.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
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  3. #3
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    Jan 2013
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    Default

    Thank you for replying =)

    The profile i'm using is Toshiba Tv (Japan) the other Toshiba TV profile wouldn't work. Also is there a way of forcing the transcoding settings, such as forcing a 24fps mkv to 25fps or 30fps, as ntsc mkv's seem to jerk on panning motion.

    FFmpeg information is as follows

    ffmpeg version N-48886-g5ce023b Copyright (c) 2000-2013 the FFmpeg developers
    built on Jan 14 2013 19:16:33 with gcc 4.7.2 (GCC)
    configuration: --enable-gpl --enable-version3 --disable-w32threads --enable-avisynth --enable-bzlib --enable-fontconfig --enable-frei0r --enable-gnutls --enable-libass --enable-libbluray --enable-libcaca --enable-libfreetype --enable-libgsm --enable-libmp3lame --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libopenjpeg --enable-libopus --enable-librtmp --enable-libschroedinger --enable-libspeex --enable-libtheora --enable-libtwolame --enable-libvo-aacenc --enable-libvo-amrwbenc --enable-libvorbis --enable-libvpx --enable-libx264 --enable-libxavs --enable-libxvid --enable-zlib --enable-filter=frei0r
    libavutil 52. 14.100 / 52. 14.100
    libavcodec 54. 89.100 / 54. 89.100
    libavformat 54. 59.107 / 54. 59.107
    libavdevice 54. 3.102 / 54. 3.102
    libavfilter 3. 32.100 / 3. 32.100
    libswscale 2. 1.103 / 2. 1.103
    libswresample 0. 17.102 / 0. 17.102
    libpostproc 52. 2.100 / 52. 2.100
    Input #0, matroska,webm, from 'E:\My Videos\Anime\Heaven's Lost Property (1080)\Heaven's Lost Property - 02 [Blu-Ray][1080p][Dual-Audio][UNCENSORED][ShaqSalazar].mkv':
    Metadata:
    creation_time : 2011-12-24 21:01:56
    Duration: 00:23:42.00, start: 0.000000, bitrate: 8236 kb/s
    Chapter #0.0: start 0.000000, end 110.026000
    Metadata:
    title : Chapter 01
    Chapter #0.1: start 110.026000, end 678.094000
    Metadata:
    title : Chapter 02
    Chapter #0.2: start 678.094000, end 1303.719000
    Metadata:
    title : Chapter 03
    Chapter #0.3: start 1303.719000, end 1393.058000
    Metadata:
    title : Chapter 04
    Chapter #0.4: start 1393.058000, end 1422.004000
    Metadata:
    title : Chapter 05
    Stream #0:0(eng): Video: h264 (High), yuv420p, 1916x1072 [SAR 4288:4311 DAR 16:9], SAR 214:215 DAR 51253:28810, 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc (default)
    Metadata:
    title : by ShaqSalazar
    Stream #0:1(eng): Audio: truehd, 48000 Hz, 5.1(side), s32 (default)
    Metadata:
    title : English 5.1
    Stream #0:2(jpn): Audio: truehd, 48000 Hz, stereo, s32
    Metadata:
    title : Japanese 2.0
    Stream #0:3(eng): Subtitle: hdmv_pgs_subtitle
    Metadata:
    title : English Dialogue
    Stream #0:4(eng): Subtitle: hdmv_pgs_subtitle (default)
    Metadata:
    title : English Sign/Songs
    At least one output file must be specified


    ---> DB Level Info: 50, 100
    ---> Frame rate: 23.98
    ---> Aspect ratio: 51253:28810

  4. #4
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    Thanks for the information. The aspect ratio of your MKV is non-standard and certain models of Toshiba TVs do not handle these non-standard aspect ratios well.

    The 'Toshiba TV' device profile will maintain your aspect ratio (it pads so the transcoded video has a standard aspect ratio), so it is best you choose this device profile. When you choose it, you say it is not working - in what way? I'd like to see a set of logs when you try to stream with the the 'Toshiba TV' device profile and then we will be able to fix this problem. Turn on logging (see http://forum.conceiva.com/showthread...nostic-logging) and restart your Mezzmo server. Make sure you are using the 'Toshiba TV' device profile and try streaming the MKV to your TV. When it fails to play, stop your Mezzmo server and exit Mezzmo. Zip up all the logs and email them to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
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  5. #5
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    Jan 2013
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    Default

    Thanks Paul, I have sent the zip to you.

    Toshiba TV profile wont transcode anything coming up with "Media Playback error"
    Toshiba TV (Japan) works but aspect is wrong.

    I look forward to your reply =)

  6. #6
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    Got your email & logs. We'll analyze them shortly and respond back via email.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  7. #7
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    Default

    Thank you very much. The updated Toshiba profile fixed the issue, all my media plays back on the tv and also in the right aspect ratio. =)

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