Video aspect 720 x 304 problems

**Paul** · 02-26-2013, 12:26 PM

Hi Steve,

We've sent you a new device profile to try. Let us know how you go.

Regarding the height and width in Details view, I just added these columns in Details view and they display fine. Can you email us a screenshot of what you mean to support [at] conceiva [dot] com? That will help us understand the problem.

**Roofus** · 02-27-2013, 06:44 AM

Hi Paul

Thanks for the latest proile, its almost perfect, files play fine now apart from the few i have that are 1920 x 1040 mp4's as they are still not getting any padding top or bottom. Is seems lower definition seem to work ok but when the scale goes to 1920 x ??? it stops working correctly.

You should have the screen shot via emai.

Thanks

Steve

**Paul** · 02-27-2013, 10:10 AM

Hi Steve,

Glad it's (mostly) working now. We reproduced the padding issue with 1920x1040. We'll fix it and report back once complete.

**Roofus** · 02-27-2013, 06:48 PM

Hi Paul,

Success with my height and width problem, i updated my library completly but no change, so i thought i would cycle through the view options,small icon, etc just in case any of them displayed attributes, they didnt but when i cycled through to detais, hey presto my dimentions were displayed (less larger seems to be working as well).

Problem i have now is my TV series has gone slightly mad, they seem to be all part recognosed, think it because some are xxxxx.S01E01...... and some are xxxxxx S01E01....... and it only likes the spaces between name and series details, bulk renamer now being checked out.

Anyway, library all good.

Cheers

Steve

**Paul** · 02-28-2013, 11:15 AM

Hi Steve,

Thanks for the tip about the Details view. We'll check that out & make sure Width & Height is always displayed.

Regarding your filenames not being added into TV series correctly, please post an example filename that worked and one that did not work. We'll adjust our parser to accommodate both styles.

**Roofus** · 03-01-2013, 03:22 AM

Hi Paul

This one didn't work

Bones.S05E06.The.Tough.Man.in.the.Tender.Chicken.a vi

But after simply removing the first full stop it does, like this

Bones S05E06.The.Tough.Man.in.the.Tender.Chicken.avi

Can you tell me what the criteria is that mezzmo uses to determin its a TV episode. Before i refreshed my whole db i had every film listed as well as TV series. Since i refreshed i have just TV episodes and 1 random film. The film seems to be there because of some dodgy metadata so its no problem i just manually removed the series name.

Cheers

Steve

**Paul** · 03-01-2013, 11:22 AM

Hi Steve,

Thanks for the examples. Both example filenames worked for us (i.e. "Bones.S05E06.The.Tough.Man.in.the.Tender.Chicken. avi" and "Bones S05E06.The.Tough.Man.in.the.Tender.Chicken.avi"). They both added Bones series, Season 5, Episode 6 (The Tough Man in the Tender Chicken) into our Mezzmo library. Perhaps you have an associated "Bones.S05E06.The.Tough.Man.in.the.Tender.Chicken. xml/nfo/tgmd" file(s) that Mezzmo is also finding?

**Roofus** · 03-02-2013, 05:26 AM

Hi Paul

I re-tested and it worked for me as well, i have no idea why, i think before (although i cant say for sure) for some reason it had picked up season and episode but not translated the episode names for all files. I had spotted that for some reason it almost looked like it was case sensetive but i cant make it happen again, seems to have not gone well when i upgraded but since i have re-created all my files with a new name an refreshed the library completly, all seems well.

I have noticed the Series Active Playlist is case sensitive, i.e. i ended up for example with a ncis and an NCIS series even though they get correctly picked up as far as episode name, artwork etc, they ended up plit up.

Any news on the 1920 x 1040 padding, i have tried myself with ffmpeg and no success, i did manage results with lower resolutions but for some reason 1920 x anthing seems to play up.

Steve

**Paul** · 03-02-2013, 11:42 AM

Hi Steve,

Let us know if you can repeat the season/episode pick-up problem and we'll investigate further. Regarding 'NCIS' and 'ncis', we'll look into case sensitivity and fix that up. For now you can change the Series name in the video's Properties dialog and the two Series will merge into one.

We reproduced the padding issue here and it seems to be an ffmpeg.exe issue. We will build a new ffmpeg.exe and see if that helps.

**Roofus** · 04-18-2013, 03:42 AM

Hi Paul

I have recently updated mezzmo (3.1.1.0) and have checked my on going problems and they still seem to be there, both the 1920 x ??? ffmpeg issue, case sensitivity in playlists and missing metadata.

With the metadata problem its still the episode names / titles. After the update I thought I would go for a complete Library Maint and Mezzmo to update all info. Sadly this was not a good idea.

What was updated does not seem to make sense. I still have case sensitive problems but also I have what appears to be duplicate active folders of which I cant remove because they are active, with the old case problem, see example 1 where even the properties show the series name to be with capitals but in the active folder view they are lowercase (example 1) and I have a folder of similar named files, some where the episode name is picked up and some not (see example 2) even though the series and episode numbers are updated ok.

One more minor odd error is the sequence of the display of episodes shows in the examples of running low to high but it is the other way around, I have to press the sort twice to fix.

I am missing now more titles missing than I have correct.

Would I be best completely starting my library again or am I doing something wrong or expecting more than I can get.

If you would prefer me to start these problems in new threads let me know, I am happy to do what you need me to do.

Cheers

Steve