Video aspect 720 x 304 problems

[Roofus]

Hi Paul

Thanks for the new profile, some good news, some not so good. Firstly a success, my 720x304 file now looks great with black bars top and bottom.

Sadly my celebrations were slightly too soon, i have now noticed my mkv files which are 1280x720 now appear with black bars top bottom, left and right in a small window in the centre of the screen which is very odd.

Also i have some videos that are 1280 x 528 (mkv) and they also exhibit the same problem.

Lastly i have a few 1920 x 1040 mp4's and they are not getting any padding top or bottom, although the distortion is small its still noticable.

Any ideas?

Lastly and not really related but i noticed it whilst testing different files, i added height and width columns on the details view and there are not details shown, any ideas why, they show in the property windows which is what i am using to pick test files.

Thanks again.

Steve

[Paul]

Hi Steve,

We've sent you a new device profile to try. Let us know how you go.

Regarding the height and width in Details view, I just added these columns in Details view and they display fine. Can you email us a screenshot of what you mean to support [at] conceiva [dot] com? That will help us understand the problem.

[Roofus]

Hi Paul

Thanks for the latest proile, its almost perfect, files play fine now apart from the few i have that are 1920 x 1040 mp4's as they are still not getting any padding top or bottom. Is seems lower definition seem to work ok but when the scale goes to 1920 x ??? it stops working correctly.

You should have the screen shot via emai.

Thanks

Steve

[Paul]

Hi Steve,

Glad it's (mostly) working now. We reproduced the padding issue with 1920x1040. We'll fix it and report back once complete.

[Roofus]

Hi Paul,

Success with my height and width problem, i updated my library completly but no change, so i thought i would cycle through the view options,small icon, etc just in case any of them displayed attributes, they didnt but when i cycled through to detais, hey presto my dimentions were displayed (less larger seems to be working as well).

Problem i have now is my TV series has gone slightly mad, they seem to be all part recognosed, think it because some are xxxxx.S01E01...... and some are xxxxxx S01E01....... and it only likes the spaces between name and series details, bulk renamer now being checked out.

Anyway, library all good.

Cheers

Steve

[Paul]

Hi Steve,

Thanks for the tip about the Details view. We'll check that out & make sure Width & Height is always displayed.

Regarding your filenames not being added into TV series correctly, please post an example filename that worked and one that did not work. We'll adjust our parser to accommodate both styles.

[Roofus]

Hi Paul

This one didn't work

Bones.S05E06.The.Tough.Man.in.the.Tender.Chicken.a vi

But after simply removing the first full stop it does, like this

Bones S05E06.The.Tough.Man.in.the.Tender.Chicken.avi

Can you tell me what the criteria is that mezzmo uses to determin its a TV episode. Before i refreshed my whole db i had every film listed as well as TV series. Since i refreshed i have just TV episodes and 1 random film. The film seems to be there because of some dodgy metadata so its no problem i just manually removed the series name.

Cheers

Steve