I have a panasonic TX-L37D25E on which I can see pictures and listen to music with mezzmo, but when I try to watch some video it says " cannot read the file". This happens with any video-format.
What can be the problem?
Junior Member
Panasonic TX-L37D25E
I have a panasonic TX-L37D25E on which I can see pictures and listen to music with mezzmo, but when I try to watch some video it says " cannot read the file". This happens with any video-format.
What can be the problem?
Conceiva Staff
Can you please generate a diagnostic log of trying to play one of the video files (see this thread for information: http://forum.conceiva.com/showthread.php?t=419) and send it to support (at) conceiva (dot) com for investigation?
Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
Twitter: https://twitter.com/conceiva_mezzmo
Web: http://www.mezzmo.com
Junior Member
Thanks, I sent the logfiles right now.
Member
Hey there, I have a Panasonic TH-P50V20A and I am receiving the same problem. Here is a copy of the email I sent to support:
if I get a response I'll be sure to post it here for anyone else receiving similar problems!Hi there, I am having problems with my Panasonic TH-P50V20A... any video file I try to open gives the error "cannot read file" after about 30 seconds of a 'please wait' screen... I have captured this in the log. Also, I was trying to play some FLAC files, but they were apparently unrecognized altogether. This is not in the log, though I can send another if you need it. The videos worked fine on my PS3, though I forgot to try the FLAC.
Thanks for any help you can give,
Andrew
Conceiva Staff
Hi,Originally Posted by CriminalMinded
Did you get a confirmation e-mail that your message was received? I'm not seeing it in support for some reason... When did you send it?
Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
Twitter: https://twitter.com/conceiva_mezzmo
Web: http://www.mezzmo.com
Member
to support@conceiva.com
date Tue, Jul 13, 2010 at 1:39 PM
subject Panasonic Trouble
mailed-by gmail.com
That is the address it was sent to + details, attached was a small .zip file with the logs... did I get something wrong? I didn't receive a confirmation email
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