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Thread: Panasonic TX-L37D25E

  1. #1
    Join Date
    Jul 2010
    Location
    Belgium
    Posts
    2

    Default Panasonic TX-L37D25E

    I have a panasonic TX-L37D25E on which I can see pictures and listen to music with mezzmo, but when I try to watch some video it says " cannot read the file". This happens with any video-format.

    What can be the problem?

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,647

    Default

    Can you please generate a diagnostic log of trying to play one of the video files (see this thread for information: http://forum.conceiva.com/showthread.php?t=419) and send it to support (at) conceiva (dot) com for investigation?

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
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    Jul 2010
    Location
    Belgium
    Posts
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    Default

    Thanks, I sent the logfiles right now.

  4. #4

    Default

    Hey there, I have a Panasonic TH-P50V20A and I am receiving the same problem. Here is a copy of the email I sent to support:

    Hi there, I am having problems with my Panasonic TH-P50V20A... any video file I try to open gives the error "cannot read file" after about 30 seconds of a 'please wait' screen... I have captured this in the log. Also, I was trying to play some FLAC files, but they were apparently unrecognized altogether. This is not in the log, though I can send another if you need it. The videos worked fine on my PS3, though I forgot to try the FLAC.

    Thanks for any help you can give,
    Andrew
    if I get a response I'll be sure to post it here for anyone else receiving similar problems!

  5. #5
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,647

    Default

    Quote Originally Posted by CriminalMinded View Post
    if I get a response I'll be sure to post it here for anyone else receiving similar problems!
    Hi,

    Did you get a confirmation e-mail that your message was received? I'm not seeing it in support for some reason... When did you send it?

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  6. #6

    Default

    to support@conceiva.com
    date Tue, Jul 13, 2010 at 1:39 PM
    subject Panasonic Trouble
    mailed-by gmail.com

    That is the address it was sent to + details, attached was a small .zip file with the logs... did I get something wrong? I didn't receive a confirmation email

  7. #7
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,647

    Default

    I've just got your second e-mail in support, but the first one vanished for some reason. In any case, now we have it, so I'll get back to you via e-mail

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  8. #8

    Default

    Quote Originally Posted by Dennis View Post
    I've just got your second e-mail in support, but the first one vanished for some reason. In any case, now we have it, so I'll get back to you via e-mail
    Great, thanks!

  9. #9
    Join Date
    Jul 2010
    Posts
    3

    Default

    Hi there,

    i have exact the same problems, instead with video files. I hope there is any answer in the near future...

    Installed it on a windows home server.

    Already sent a message on last friday and today and hope it's delivered, because I get no confirmation mail..

    Maybe it would be more effective to post some solutions in the forum (or a real installation guide with details on which you have to pay attention to) and not only mail them to your customers?

    And last but not least, sorry for my bad english ;-).

    Appreciate your help. Bye

  10. #10
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,647

    Default

    We're currently working on fixing a network streaming issue that some customers are experiencing and thus all patches or modifications I send out via support are "unofficial", so I can't post them here publically, as they are not really officially supported and are there to try and test things on a one-to-one basis.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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