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Thread: Subtitles - problem after upgrade Mezzmo to v3

  1. #1

    Default Subtitles - problem after upgrade Mezzmo to v3

    Hi.
    Till - few hours ago - i use Mezzmo 2.7.X without problem with subtitles (PL).
    Now i upgrade to 3.0 and problem with polish signs like ą, ł, ś etc.
    I download SRT in ANSI mode.
    Can you tell me where is the problem?
    I know that DLNA like mezzmo only send subtitles to TV (LG) but on version 2.7.X i havent any problem... polish signs was show good.
    Last edited by tadek5252; 02-05-2013 at 04:37 AM.

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Hi tadek5252,

    A few questions:
    • What device profile is assigned to your TV in Mezzmo? Go to the Media Devices dialog to see this.
    • What encoding are your Polish subtitle files (e.g. 1250). If you don't know, then please email one of the subtitle files to us at support [at] conceiva [dot] com.


    Please try this to get up and running:
    1. Right-click on the video in Mezzmo and click Properties.
    2. In the Properties dialog, go to the Subtitles tab and click Subtitle the Settings button.
    3. In the Subtitle Settings dialog, do the subtitles display correctly? Use the slider at the bottom to see all subtitles. Try changing the code page. If they appear correctly after making changes, click OK to save these settings and then try streaming the file again. Let us know how you go.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3

    Default

    Ad.1. My TV is LG 42LS570s, in mezzmo i have setup LG TV
    Ad.2. I download my SRT subtitles in "ANSI"
    In "propeties" on mkv file and tab "subtitles" i have
    Code: 1250 (ANSI - Central Europe).
    In subtitle dialog - display correctly, if I use a slider - i saw every subtitles good with polish signs

    I male what You say... but on my TV i see wired signs





  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Many thanks for this information. Please email us at support [at] conceiva [dot] com & we will provide an updated device profile that should fix your problem. In your email, please include the subtitle file so we can test it here with our LG TV before we send you the device profile.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5

    Default

    After upgrade and make steps that support tell me - everything is good. Polish subtitles are show correctly. Thx for very fast response to my problem.

  6. #6
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Glad you have your subtitles working now, tadek5252. Thanks for posting back.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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