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Thread: Problems installing v3.0

  1. #1
    Join Date
    Feb 2013
    Posts
    3

    Default Problems installing v3.0

    Anyone else have problems installing Mezzmo v3.0? I continually get the error message "error opening file for writing" for pretty much every .dll file. Not sure if this is a problem this end or not?

  2. #2
    Join Date
    Oct 2011
    Posts
    15

    Default

    The exact same thing happened to me. After I rebooted after failed installation Mezzmo says I upgraded to v3.0. However, while it plays existing video files, any new video files will not play and give error "file type not supported"

    Harlank

  3. #3
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Hi RBD,

    I suggest you download the installer from http://www.conceiva.com/downloads. Close Mezzmo and Mezzmo server if they are running and then run the installer. It should upgrade all your files and you should be up and running. If you see any error message during the install, make a note of it and let us know.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  4. #4
    Join Date
    Feb 2013
    Posts
    3

    Default

    Hi Paul,
    Tried that, same issue. Checked my Task Manager, no evidence of Mezzmo running at all. Not sure what its
    doing?
    RBD

  5. #5
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    On Task Manager, go to the Processes tab and choose to view all processes from all users. Check if Mezzmo.exe or MezzmoMediaServer.exe or MezzmoSetService.exe is running. Kill any of these running processes. Then, try installing Mezzmo v3.0 again. Do a Repair in the installer when prompted and see how you go after that.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  6. #6
    Join Date
    Feb 2013
    Posts
    3

    Default

    Paul,
    Yep, sorted.... Unfortunately it dropped my registration details (will need to write to conceiva to get them back) and it works more globally than it did before BUT there is considerable skipping now during transcode. Any thoughts or would you like me to lodge an assistance request?
    RD
    Last edited by RBD; 02-05-2013 at 11:22 AM. Reason: Problem semi resolved

  7. #7
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Great news, RD. Glad you are up and running again.

    Email us at support [at] conceiva [dot] com and we'll send out your registration details. In your email to us, also provide more details about the skipping problem. Tell us the device profile that you are using for your device (go to the Media Devices dialog to see this) and tell us the FFmpeg information on the video file that you are streaming (right-click on the file in Mezzmo and click 'Get FFmpeg Information').

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  8. #8

    Default

    Had this problem myself (Server 2012). Ended up downloading the installer, running it as Admin and ending any Mezzmo tasks. Worked then but asked me to re-register it

  9. #9
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Thanks for the tip. We've found the problem in the v3.0.0.0 upgrade installer (where some users have problems running Mezzmo after upgrading) and have fixed it. So that future upgrades will not have this problem. We're preparing a minor update now that includes this fix and a few other fixes for problems reported by Mezzmo v3.0.0.0 users. We expect the minor update to be released in the next day or so.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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