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Thread: unsupported file format

  1. #1
    Join Date
    Feb 2013
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    26

    Default unsupported file format

    Whattami doin wrong?

    I have a bunch of movies in wmv format. If I share the folder and open it with my samsung galaxy they play perfect. But if I put them in a playlist and access them from mezzmo, I get "unsupported file format". I can't play them from my sony bdp either. Isn't mezzmo supposed to transcode to the right format?

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
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    Default

    Download the latest update (v3.0.1.0) and that should help you get up and running.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
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    Feb 2013
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    Default

    Quote Originally Posted by Paul View Post
    Download the latest update (v3.0.1.0) and that should help you get up and running.
    Hmmm, I uninstalled 3.0.0.0, then installed 3.0.1.0. Same result. MP4 and WMV come up with an error. MPG plays perfect.

  4. #4
    Join Date
    Jul 2012
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    47

    Default

    Perhaps you could use the updated 3.0 BDP profiles I was e-mailed (see this thread); I reverted to those after updating to 3.0.1.
    Amazon FireTV | KDLINKS HD720 | Sony BDP-S480, BDP-S580 | DirecTV HR44 + 3 Genie Mini clients | Xbox One | Netgear ReadyNAS Duo

  5. #5
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    Nov 2007
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    Default

    Please post the FFmpeg information on the files that don't play. Right-click on the file in Mezzmo and click 'Get Ffmpeg Information'.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  6. #6
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    Feb 2013
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    26

    Default

    Quote Originally Posted by Paul View Post
    Please post the FFmpeg information on the files that don't play. Right-click on the file in Mezzmo and click 'Get Ffmpeg Information'.
    ffmpeg version N-46003-gfa48da1 Copyright (c) 2000-2012 the FFmpeg developers
    built on Oct 25 2012 12:37:27 with gcc 4.6.2 (GCC)
    configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/home/peter/ffmpeg/build/gpl --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --extra-cflags=-I/home/peter/cc/include --extra-ldflags=-L/home/peter/cc/lib --pkg-config=pkg-config --disable-w32threads --enable-zlib
    libavutil 52. 0.100 / 52. 0.100
    libavcodec 54. 69.100 / 54. 69.100
    libavformat 54. 34.100 / 54. 34.100
    libavdevice 54. 3.100 / 54. 3.100
    libavfilter 3. 20.105 / 3. 20.105
    libswscale 2. 1.101 / 2. 1.101
    libswresample 0. 16.100 / 0. 16.100
    Guessed Channel Layout for Input Stream #0.0 : stereo
    Input #0, asf, from 'C:\Users\Narnian\Videos\Veoh\Config-WMV\6685_A.wmv':
    Metadata:
    WMFSDKVersion : 10.00.00.4001
    WMFSDKNeeded : 0.0.0.0000
    VBR Peak : 700
    IsVBR : 1
    Buffer Average : 221
    Duration: 00:52:39.94, start: 0.000000, bitrate: 1675 kb/s
    Stream #0:0: Audio: wmav2 (a[1][0][0] / 0x0161), 44100 Hz, stereo, fltp, 128 kb/s
    Stream #0:1: Video: wmv3 (Main) (WMV3 / 0x33564D57), yuv420p, 1280x720, 1500 kb/s, SAR 1:1 DAR 16:9, 29.97 tbr, 1k tbn, 1k tbc
    At least one output file must be specified

    <MEZZMO>: Child process ended with code: 109, ExitCode=1


    ---> DB Level Info: -99, 1
    ---> Frame rate: 29.97
    ---> Aspect ratio: 16:9

  7. #7
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    Default

    Quote Originally Posted by Nyarlathotep View Post
    Perhaps you could use the updated 3.0 BDP profiles I was e-mailed (see this thread); I reverted to those after updating to 3.0.1.
    *bump*

    Update - I'm only having the problem on my Samsung Galaxy. On my Sony BDP the problem is lag. I can successfully watch an MPEG or WMV or MP4 if it is 640X480, but if the video is 720p or larger there's a good chance the Sony will not be able to open it because the wireless connection is too slow. I'm going to try running a network cable next week. The Samsung just won't play though. I've taken the Samsung and stood five feet from the wireless router and it just doesn't like what Mezzmo is sending it.

  8. #8
    Join Date
    Nov 2007
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    Melbourne, Australia
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    Default

    Please send us a set of logs when steaming to your Galaxy and we'll find out what's wrong. Turn on logging (see http://forum.conceiva.com/showthread...nostic-logging) and restart your Mezzmo server. Connect to Mezzmo using your Samsung Galaxy and try to stream the WMV video. When it fails, stop your Mezzmo server and exit Mezzmo. Zip up all your logs and email them to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  9. #9
    Join Date
    Sep 2009
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    1,994

    Default

    It appears from the logs that the problem is because Mezzmo has detected the device and assigned the Samsung C profile, if you try changing this profile to Samsung Galaxy Tab or since this device uses android try using BubbleUPnP and MX Video Player with the MX Video Player profile you should get better results.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  10. #10
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    Feb 2013
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    Default

    Quote Originally Posted by Peter View Post
    It appears from the logs that the problem is because Mezzmo has detected the device and assigned the Samsung C profile, if you try changing this profile to Samsung Galaxy Tab or since this device uses android try using BubbleUPnP and MX Video Player with the MX Video Player profile you should get better results.
    WooHoo!

    That was the trick. I went into the Mezzmo settings, found my device and saw that it was indeed using the Samsung C profile. I changed the profile to the Galaxy Tab and it now streams perfectly!

    I still have some other issues and questions on using Mezzmo, but this works well enough that I'm going to go ahead and purchase it this weekend. Thanks for the help everyone.

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