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Thread: 3.0.1 Upgrade still an issue

  1. #1
    Join Date
    Jun 2011
    Location
    South Africa
    Posts
    108

    Default 3.0.1 Upgrade still an issue

    Hi Guys

    Still having problem upgrading to 3.0.X. Using the Help/Upgrade option get a warning that Mezzmo is running and needs to stop. (Similar to when I upgraded to 3.0.0)

    Press OK and then install fails.

    Mezzmo gone from Start Bar etc.

    Previous versions did not have this issue and upgrades were easy.

    Mezzmo.jpg

    Will try and install again...

    EDIT: Had to run the Mezzmo executable from Program Files..., STOP Mezzmo Service and Close Mezzmo before the install would work.:-(

    Seems to be installed and running now. Will test when I get home for streaming etc to TV.

    Cheers
    mark
    Last edited by mezzmo@mvg.za.net; 02-08-2013 at 09:33 PM.

  2. #2
    Join Date
    Jan 2012
    Posts
    19

    Default

    I might be mistaken, but I think that dll error meant that your Mezzmo server was still running when you were attempting to install.

    I've noticed that even if you close Mezzmo, the MezzmoMediaServer.exe remains running which is easily checked by in Windows by hitting CTRL-Shift-Esc, clicking processes all users and watching what happens when you shut down Mezzmo.

    I've made it a habit to make sure I stop the server before upgrading and verify with task manager that everything has indeed ended.

  3. #3
    Join Date
    Jun 2011
    Location
    South Africa
    Posts
    108

    Default

    Quote Originally Posted by rbcrewser View Post
    I might be mistaken, but I think that dll error meant that your Mezzmo server was still running when you were attempting to install.
    Thanks, yes, It was still running. But in my experience with Mezzmo till 3.0.0 the server was shutdown by the install app. I have never had this issue in the previous 2.x.x versions I have had.

    Mark

  4. #4
    Join Date
    Jan 2012
    Posts
    19

    Default

    Quote Originally Posted by mezzmo@mvg.za.net View Post
    Thanks, yes, It was still running. But in my experience with Mezzmo till 3.0.0 the server was shutdown by the install app. I have never had this issue in the previous 2.x.x versions I have had.

    Mark
    I noticed it had stayed running when upgrading from 2.7.1 to 3.0.0 but have to admit I can't remember it being an issue with prior updates.

  5. #5
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    Sorry about this issue, guys. We changed installer systems (from InstallShield to NSIS) for Mezzmo v3.x and this is the reason for the upgrade issue with some users. It seems that for some users, their Mezzmo.exe or MezzmoMediaServer.exe processes are not quitting before the fileset update is started and this is resulting in a conflicting fileset. In our testing over the past 1-2 weeks, we don't get Mezzmo.exe or MezzmoMediaServer.exe not quitting upon applying the update (under all sorts of scenarios we've tested) - but some users are so we are currently tracking why this is the case. For now, I do suggest that you make sure that these processes are not running before running the update.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
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