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Thread: Get Artwork from video/Play count

  1. #1
    Join Date
    Jan 2013
    Posts
    3

    Default Get Artwork from video/Play count

    Hi,

    I'm just installed the full version of mezzmo 3.0.1.0 on a htpc, added some folders and want to get artworks from the video files, but it isn't possibible for any file "Artwork could not be generated from the video at the selected time." at any position. Where is the problem?

    The second thing is, that regardless of what is configured under "Increment play count after streaming percentage of file(%)", when a video is started (for just a second) play count will be increased, why?

    Thanks for help....

  2. #2
    Join Date
    Feb 2013
    Posts
    31

    Default

    I'm having the same 'get artwork' issue. Didn't have it in version 3. At least I'm not crazy.

  3. #3
    Join Date
    Jan 2012
    Posts
    19

    Default

    Agree with the play count issue.

    I have set my video play count to 50 %. If I don't stop the video quick enough, it automatically goes to the next one in the list. The play count is increased even tho it only plays for a few seconds.

    Also - how do you stop the subtitle maintenance. Don't use subtitles.

    Device is Samsung C

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,648

    Default

    Hi mcseven,

    I assume you are clicking 'Change Artwork' -> 'Get Artwork From Video'? If yes, please post the FFmpeg information on one of the videos that does not let you get artwork from the video using this feature. Does it work for any video that you have?

    We'll re-test the play count incrementing and report back.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,648

    Default

    Hi KevinA,

    Subtitle maintenance is part of Mezzmo and cannot be turned off. If you don't have any subtitles, then it should process quickly.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  6. #6
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,648

    Default

    Quote Originally Posted by deaded View Post
    I'm having the same 'get artwork' issue. Didn't have it in version 3. At least I'm not crazy.
    I think mcseven is having an issue with 'Get Artwork From Video' - which is different from 'Get Internet Artwork'. Regarding your problem, we have tried it here and it is working well for us. So, we would like to see a set of logs when you try to use this feature and it fails. Turn on logging (see http://forum.conceiva.com/showthread...nostic-logging) and stop your Mezzmo server and exit Mezzmo application. Run Mezzmo again and try to get some artwork from the internet. When it fails, exit the Mezzmo application. Zip up all the logs and email them to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  7. #7
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,648

    Default

    Quote Originally Posted by deaded View Post
    I'm having the same 'get artwork' issue. Didn't have it in version 3. At least I'm not crazy.
    We checked your logs and sent an email to you. The logs show that Mezzmo tries to download various movie poster artwork but was denied access. The most probable reason is that your firewall or system protection software is blocking Mezzmo from accessing certain (or all?) web sites. Try to find out why Mezzmo.exe and MezzmoMediaServer.exe are denied access from web sites. It will be some configuration on your computer.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  8. #8
    Join Date
    Jan 2013
    Posts
    3

    Default

    Hi Paul,

    I can't get any artwork from any video and further more the menu point "Get FFmeg information..." is not available ...

  9. #9
    Join Date
    Jan 2013
    Posts
    3

    Default

    Hi Again,

    the path to ffmpeg.exe was'nt right ( don't know why ) ... it's fixed ...

    It's only the play count issue left ...

    Thanks

  10. #10
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,648

    Default

    Thanks for confirming the problem, mcseven. We'll re-test play count now and fix the problem for the next minor update.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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