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Thread: Disconnected From Mezzmo

  1. #1
    Join Date
    Feb 2013
    Posts
    3

    Unhappy Disconnected From Mezzmo

    Good day

    Firstly I want to thank you guys with this brilliant piece of software, really awesome, After the trial i decided to buy it which i cannot fault with. Although it now seems like im having a single big problem which im not too sure where to start at.

    Basically since Version 3 I've started getting disconnected issues from both our Samsung TV's (LA46C650 & LA32D550) where 3/4 minutes into a movie/TV show it drops the connection and i get the disconnected from Mezzmo box, but immediately with that box showing the disconnection, Mezzmo server pops back in the bottom right corner. Is it something I've configured wrong or what?

    In addition i decided to ping the TV to check if it cant be the network dropping but it get the consistent 1ms ping reply even when it disconnects.
    Also Mezzmo 3.0.1.0 is running on Microsoft Server 2012

    Regards

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    Often these types of disconnect issues are related to your router. We are finding the router's firmware can sometimes get 'stuck' after a period of time and cause DLNA/UPnP traffic on your home network to be affected. In most cases, powering your router down and then powering it back up again can fix the problem. Another thing to check is to see if there is an update to your router's firmware. That may help. Let us know how you go.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Feb 2013
    Posts
    3

    Default

    Quote Originally Posted by Paul View Post
    Often these types of disconnect issues are related to your router. We are finding the router's firmware can sometimes get 'stuck' after a period of time and cause DLNA/UPnP traffic on your home network to be affected. In most cases, powering your router down and then powering it back up again can fix the problem. Another thing to check is to see if there is an update to your router's firmware. That may help. Let us know how you go.
    I did check that and I did reset the the switches and modem, but what i have found is that I rolled back to Mezzmo 2.7.1 an viola no disconnection issues arise, I don't know if that helps, and should I install Mezzmo 3.0.1 again and then send a log file?

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    Quote Originally Posted by jarrydp View Post
    ...should I install Mezzmo 3.0.1 again and then send a log file?
    Yes, please. It will help us diagnose the problem. Email to support [at] conceiva [dot] com. Many thanks.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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