Member
Mezzmo keeps dissappearing!!!! I'm getting frustrated!!
It only works after I reboot my router. And even after that it will only work for a short period of time. It either disconnects or will not show up on my device at all. Please help!!
I have turned on logging. Just tell me what to send.
Samsung bd-e5400
Wireless connection
Conceiva Staff
Hi wendy,
Before sending us a set of logs, please go through this FAQ - http://forum.conceiva.com/showthread...ur-DLNA-device. It contains common reasons why Mezzmo is not listed on your device. Make sure your turn off the router settings detailed in the FAQ. Reboot your router after making any changes to it.
The fact that it works after rebooting your router but then stops working soon after suggests that your router's hardware or firmware is getting stuck in some way. Check if you have the latest firmware version of your router & update it if necessary. If you have access to another router, try that so you can isolate if that is indeed the cause of your problems.
Finally, if you cannot get up and running, then send us a set of logs. Turn on logging & restart your Mezzmo server. Go to your Samsung device and list the media servers. When Mezzmo is not listed after a few minutes, stop your Mezzmo server and exit Mezzmo. Zip up all the logs and email them to us at support [at] conceiva [dot] com.
Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
Twitter: https://twitter.com/conceiva_mezzmo
Web: http://www.mezzmo.com
Member
Logs
I have followed the instructions on the link you provided and the problem still persists. I have attached the logs.
Member
Please analyze my logs and give me some direction.. I spent $30 American dollars on this software!!!
Conceiva Staff
Hi wendy,
We have checked your logs and we may know the reason for your problem. Please email us at support [at] conceiva [dot] com and we'll supply a patch that may help.
Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
Twitter: https://twitter.com/conceiva_mezzmo
Web: http://www.mezzmo.com
Member
Thank you for your response. I have sent an email to the support email address from reedstores [at] ymail [dot] com.
Wendy
Conceiva Staff
Thanks, Wendy. We have sent you an email regarding the patch.
Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
Twitter: https://twitter.com/conceiva_mezzmo
Web: http://www.mezzmo.com
Member
Still Same Boat!
I have uploaded the latest logs. The fix you sent only worked for a day. The very next day Mezzmo disappeared and never showed up again.
Conceiva Staff
Please see this post from another Samsung BDP user who had the same problems - http://forum.conceiva.com/showthread...2277#post22277
Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
Twitter: https://twitter.com/conceiva_mezzmo
Web: http://www.mezzmo.com
Member
Ok.. I have two Samsung bd-e5400 blurays. One of them had a static IP. I changed it to auto. Removed all the devices from mezzmo, rebooted the laptop, launched mezzmo and it worked great for two days! But on day three mezzmo was a no show! At my wits end!
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