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Thread: BD-D6500 - Slow to recognize Mezzmo, disconnects browsing folders and while playing

  1. #1
    Join Date
    Mar 2011
    Posts
    70

    Default BD-D6500 - Slow to recognize Mezzmo, disconnects browsing folders and while playing

    Hey Guys,

    I am still getting around to watching contenty on alm my devices after the 301 upgrades. My newest issue is my Samsung BD-D6500. It has a few problems..
    1. Mezzmo will not show up in the BD Player unless I start and stop the media server on the PC. It is wireless but only 15 feet away from the router with an XBOX 360 that picks up Mezzmo with no issues.
    2. I disconnects as I dive into folders for content. But I read you guys are working on folder browsing speed related to Samsung devices having some timing issues.
    3. I get disconnects watching almost all content from Mezzmo in the BD player. I see no pattern - different formats, trans-coded, not trans-coded.

    Please help.



    A long habit of not thinking a thing wrong, gives it a superficial appearance of being right, and raises at first a formidable outcry in defense of custom.

    - Thomas Payne

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,646

    Default

    Hi Mark,

    Thanks for reporting this. I think we have addressed all these issues in the upcoming Mezzmo release. It should be available in the next 1-2 days. If you still have problems after trying it, let us know and we'll look into it.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Mar 2011
    Posts
    70

    Default

    Quote Originally Posted by Paul View Post
    Hi Mark,

    Thanks for reporting this. I think we have addressed all these issues in the upcoming Mezzmo release. It should be available in the next 1-2 days. If you still have problems after trying it, let us know and we'll look into it.
    Awesome. Sounds good.



    A long habit of not thinking a thing wrong, gives it a superficial appearance of being right, and raises at first a formidable outcry in defense of custom.

    - Thomas Payne

  4. #4
    Join Date
    Mar 2011
    Posts
    70

    Default

    Quote Originally Posted by mark11 View Post
    Awesome. Sounds good.

    3.0.2 updates - still not good on the BD-D6500.

    1. Mezzmo will not be recognized by the player unless I restart the Mezzmo media server. Then it only recognizes with 5-10 minutes 50% of the time.

    2. Once connected, I still get random disconnects going into the folders.

    3. Once connected and playing content, I still get random disconnects.

    I spent a considerable amount of time trying on this one. This one is wireless but only about 25t feet from router and almost line of sight. As a test, an XBox ands Sony SMP pick Mezzmo in the same location instantaneously. The Sony SMP reports signal strength +90% every time I check. I also have tried another few media center software packages (Windows, built in media server on my NAS, tvmobili and playon) and they all seem to show up on the BD-D6500 pretty fast.

    What is the deal with the Mezzmo and the Samsung devices when hooked up wireless?



    A long habit of not thinking a thing wrong, gives it a superficial appearance of being right, and raises at first a formidable outcry in defense of custom.

    - Thomas Payne

  5. #5
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,646

    Default

    Hi Mark,

    We'll test our Samsung BD model on a wireless network and see if we can replicate your experiences.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  6. #6
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,646

    Default

    Hi Mark,

    We just did a quick test here using our Samsung devices on a wireless network. Mezzmo server appeared on them instantly and we can browse playlist/folders without a problem. We played a few videos without a problem. We do know that Samsung devices are very time sensitive and anything that could possibly delay Mezzmo responding to a Samsung request may cause a disconnect.

    A few things to look at:

    1. Turn off logging if it is on. Logging does slow down Mezzmo server responding to devices. Restart your Mezzmo server and try again.

    2. Start Windows Task Manager. Go to the Processes tab and show processes from all users. Check if Mezzmo.exe or MezzmoMediaServer.exe are busy.

    3. If no better, then send through a set of logs to us and we'll see if we can see anything that may be causing the problem.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  7. #7
    Join Date
    Mar 2011
    Posts
    70

    Default

    Quote Originally Posted by Paul View Post
    Hi Mark,

    We just did a quick test here using our Samsung devices on a wireless network. Mezzmo server appeared on them instantly and we can browse playlist/folders without a problem. We played a few videos without a problem. We do know that Samsung devices are very time sensitive and anything that could possibly delay Mezzmo responding to a Samsung request may cause a disconnect.

    A few things to look at:

    1. Turn off logging if it is on. Logging does slow down Mezzmo server responding to devices. Restart your Mezzmo server and try again.

    2. Start Windows Task Manager. Go to the Processes tab and show processes from all users. Check if Mezzmo.exe or MezzmoMediaServer.exe are busy.

    3. If no better, then send through a set of logs to us and we'll see if we can see anything that may be causing the problem.
    Loggin was off. Both Mezzmo tasks were running but no busy. Do I need to port forward behind my own network?



    A long habit of not thinking a thing wrong, gives it a superficial appearance of being right, and raises at first a formidable outcry in defense of custom.

    - Thomas Payne

  8. #8
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,646

    Default

    Hi Mark,

    Please send through a set of logs and we'll see if we can see anything blocking/slowing down communication between your Samsung BDP and Mezzmo. Turn off your Samsung BDP, and then turn on logging in Mezzmo and start your Mezzmo server. Turn on your Samsung BDP and wait until Mezzmo appears on your Samsung BDP. When it finally appears, stop your Mezzmo server and exit Mezzmo. Zip up all the logs and email them to us.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  9. #9
    Join Date
    Mar 2011
    Posts
    70

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    Quote Originally Posted by Paul View Post
    Hi Mark,

    Please send through a set of logs and we'll see if we can see anything blocking/slowing down communication between your Samsung BDP and Mezzmo. Turn off your Samsung BDP, and then turn on logging in Mezzmo and start your Mezzmo server. Turn on your Samsung BDP and wait until Mezzmo appears on your Samsung BDP. When it finally appears, stop your Mezzmo server and exit Mezzmo. Zip up all the logs and email them to us.
    Logs have been sent. For what it is worth Mezzmo connected fairly fast - 5-10 minutes. Thanks for the help.



    A long habit of not thinking a thing wrong, gives it a superficial appearance of being right, and raises at first a formidable outcry in defense of custom.

    - Thomas Payne

  10. #10
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,646

    Default

    Thanks, Mark. We'll check out your logs and report back.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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