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Thread: Can't edit video properties

  1. #1
    Join Date
    Oct 2012
    Location
    Vienna/Austria
    Posts
    35

    Default Can't edit video properties

    I recently added som TV-series to Mezzmo. For one of the episodes Mezzmo doesn't find the online information and so this episode has no cover and no correct episode name.

    The episode plays on my client (WD TV Live) but when I try to edit manually Mezzmo doesn't open the properties dialog for this episode. For all other episodes Mezzmo opens the properties dialog.

    Please help.

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    Hi RHR,

    That is quite strange. Right-click on the file in Mezzmo and click Properties. Does the Properties dialog display? If not, then we'd like to see a set of logs when this occurs. Turn on logging (see http://forum.conceiva.com/showthread...nostic-logging) and exit Mezzmo. Run Mezzmo again and try to display the Properties dialog as before. Next, right-click on the file and click 'Get FFmpeg Information'. Copy this information into an email for us. Exit Mezzmo and zip up all the logs and email that information (and the FFmpeg information) to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
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    Twitter: https://twitter.com/conceiva_mezzmo
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  3. #3
    Join Date
    Jun 2012
    Posts
    1,008

    Default

    I've seen this happen for partially discovered items. Here's what works for me:

    Shutdown and restart Mezzmo GUI
    Run maintenance on the folder with the item
    That should allow you to edit the properties but the title might contain the file extension.
    Do a Get metadata for the item.


    Jeff

  4. #4
    Join Date
    Mar 2012
    Posts
    416

    Default

    This sounds alot like the "bug" that I've seen frequently where it thinks that the item, despite the file extension, is a folder, but you can't edit it. You have to go in and perform maintenance on the item itself to fix it. Like said above, you can perform maintenance on the whole folder if you choose to.

  5. #5
    Join Date
    Jun 2012
    Posts
    1,008

    Default

    Quote Originally Posted by hasanbhai View Post
    The episode plays on my client (WD TV Live) but when I try to edit manually Mezzmo doesn't open the properties dialog for this episode. For all other episodes Mezzmo opens the properties dialog.
    The steps I outline in this post should work to fix the issue.


    Jeff

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