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Thread: Issues with new update? Streaming stops, rate exceeded, HR24

  1. #1
    Join Date
    Mar 2013
    Posts
    2

    Default Issues with new update? Streaming stops, rate exceeded, HR24

    I used the free trial for a total of 45 days, with no problems at all. The trial was all on the previous version. When I registered for the full version yesterday and got updated to the latest version, I can no longer stream a full movie. Movies that worked prior to the update will now play for some undetermined amount of time before stopping with a "video rate of XXXX exceeds the maximum supported by media share". It could be five minutes in, or an hour. What is causing this? Any workaround? I purchased Mezzmo because it was the only media server that I was able to use consistently with Directv's crappy Mediashare. Barring any workaround, is it possible to roll back to the previous version of Mezzmo?

    I'm new, obviously. Let me know if there's any logs or information I can post which will be helpful in diagnosing.

    Thanks!

    J.

    *edit*

    If you have the same problem, see here: http://forum.conceiva.com/showthread...-with-v3-0-0-0

    I rolled back to 2.7.1.0 and am back up and running.
    Last edited by juliend; 03-04-2013 at 04:04 AM.

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Thanks for reporting this, juliend. Can you email us at support [at] conceiva [dot] com and we'll help you get back up and running with Mezzmo v3.0.2.0. In your email, please include the FFmpeg information on one of the videos that you streamed to your HR24 that stopped midway with the error you mention. Right-click on the video in Mezzmo and click 'Get FFmpeg Information'.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Mar 2013
    Posts
    15

    Default

    I am getting the same message from my DirecTV receivers here. Have sent an Email.

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Thanks - we'll respond via email with a new version of "ffmpeg.exe" that should get you back up and running. Other Directv owners report that this fixes their problem (see http://forum.conceiva.com/showthread...v3-0-0-0/page3). The upcoming Mezzmo v3.1 will contain these fixes.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5
    Join Date
    Mar 2011
    Posts
    362

    Default

    Just thought I'd amend this with something I discovered today. I know we've been fighting this on some level since the v3 upgrade but I'm wondering if the problem isn't with Mezzmo at all. I stumbled across this in the DirecTV forums while I had some downtime at work today:

    http://forums.directv.com/pe/action/...talPageId=1002

    Seems that Mezzmo might not be the only DLNA software with this issue with the HDDVRs. They have had about 4 software/firmware updates for the HDDVRs in the last few months and it might be that the firmware/software upgrades have introduced issues. I'm gonna hook up my H24 and see if the issue is just the HDDVRs.

  6. #6
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Interesting. Let us know how you go with the HDDVRs. Hopefully we can isolate it down to a certain DirecTV firmware version that causing the problems.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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