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Thread: Cannot access support

  1. #1

    Angry Cannot access support

    Sorry, I don't know where else I could post this to let you guys know.
    For the past few days, I could not get my e-mails delivered to continue the matter discussed in the support.

    I send the message, one day or two later, I receive this message:

    Code:
    This is an automatically generated Delivery Status Notification
    
    THIS IS A WARNING MESSAGE ONLY.
    
    YOU DO NOT NEED TO RESEND YOUR MESSAGE.
    
    Delivery to the following recipient has been delayed:
    
         support@conceiva.com
    
    Message will be retried for 1 more day(s)
    
    Technical details of temporary failure:
    Unspecified Error (SENT_MESSAGE): Connection timed out
    Not only I'm having problems with Mezzmo, I can't discuss it to try to resolve the problem. Not happy :((((((((

    That was the subject of the e-mails, maybe you can find my ticket: 25458, Mezzmo, Faulty, LG Cinema 3D 47LW570

  2. #2
    Join Date
    Mar 2012
    Posts
    19

    Default

    been getting this message for just over a week, Even from the only support page.
    Having so many issues from upgrading to 3.0.2.0.

  3. #3
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    I am not sure why you received the email delay message, but we have received 3 emails from you in the past few days so your emails are reaching us fine. We'll respond shortly via email with fixes for your problems.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  4. #4
    Join Date
    Mar 2012
    Posts
    19

    Default

    thanks for the reply and email. Will let you know how i get on.

  5. #5

    Default

    I'm glad to know! DD

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