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Thread: Invalid File Error

  1. #1
    Join Date
    Mar 2013
    Location
    Singapore
    Posts
    4

    Default Invalid File Error

    Hi,

    I am using the latest version.

    When i try to play a file from my LG smart tv its starts playing but then suddenly gives me error " This file is invalid".
    I try replay the same file it plays again.

    This error is doesnt come very often. But mostly happens with MKV files.

    I used to get the same error on older versions when i try to forward any video.

    I am on Windows 8.

    Any help to fix this ?

    Thanks
    Sunny

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    Hi Sunny,

    Please download & install the latest version of Mezzmo (v3.1) and try again. Go to the Transcoding Settings dialog and delete your transcoded files. Try streaming again. If no success, then right-click on the MKV file in Mezzmo and click 'Get FFmpeg Information'. Post that information here. Also, tell us the device profile assigned to your TV in Mezzmo. Go to the Media Devices dialog to see this.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Mar 2013
    Location
    Singapore
    Posts
    4

    Default

    Hi,

    I installed the latest version. Didnt face the issue till now. But now when i am playing MKV files suddenly it stops playing. I have to restart playing the video again.
    Anything i need change in the settings.

    Thanks
    Sunny
    Last edited by sunny5055; 04-06-2013 at 03:45 PM.

  4. #4
    Join Date
    Mar 2013
    Location
    Singapore
    Posts
    4

    Default

    Hi

    Got the Invalid file error again. Here is the ffmpeg info

    ffmpeg version N-50460-g393dcbf Copyright (c) 2000-2013 the FFmpeg developers
    built on Mar 4 2013 17:38:17 with gcc 4.6.2 (GCC)
    configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/home/peter/ffmpeg/build/gpl --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --extra-cflags=-I/home/peter/cc/include --extra-ldflags=-L/home/peter/cc/lib --pkg-config=pkg-config --disable-w32threads --enable-zlib
    libavutil 52. 17.103 / 52. 17.103
    libavcodec 54. 92.100 / 54. 92.100
    libavformat 54. 63.102 / 54. 63.102
    libavdevice 54. 3.103 / 54. 3.103
    libavfilter 3. 41.100 / 3. 41.100
    libswscale 2. 2.100 / 2. 2.100
    libswresample 0. 17.102 / 0. 17.102
    Input #0, matroska,webm, from 'video.mkv':
    Metadata:
    creation_time : 2013-02-24 20:12:57
    Duration: 02:24:28.83, start: 0.000000, bitrate: 672 kb/s
    Stream #0:0: Video: h264 (High), yuv420p, 608x256 [SAR 1:1 DAR 19:8], 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc (default)
    Stream #0:1: Audio: aac, 48000 Hz, stereo, fltp (default)
    At least one output file must be specified

    <MEZZMO>: Child process ended with code: 109, ExitCode=1


    ---> DB Level Info: 21, 100
    ---> Frame rate: 23.98
    ---> Aspect ratio: 19:8
    Thanks
    Sunny

  5. #5
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    Hi Sunny,

    Thanks for reporting this. Please turn on logging (see http://forum.conceiva.com/showthread...nostic-logging) and restart your Mezzmo server. Stream the MKV file again to your LG TV and when it fails, stop your Mezzmo server and exit Mezzmo. Zip up all the logs and email them to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  6. #6
    Join Date
    Mar 2013
    Location
    Singapore
    Posts
    4

    Default

    Hi,

    Got the error again. I have sent the logs to the support.
    Thanks
    Sunny

  7. #7
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    Thanks - we'll analyse your logs and respond back via email.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  8. #8
    Join Date
    Sep 2010
    Location
    Sweden
    Posts
    10

    Default

    Did you find a solution for this?

    My errors started coming after the last two updates. The first update started writing mpegts after most of my MKV files, and they couldn't play anymore. Then after that a new update came, all files looked fine again, but still wont play.

  9. #9
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    Try this: In Mezzmo, go to the Media Devices dialog and edit your device. In the Device Settings dialog, go to the Transcoding tab and delete your transcoded files. Next, go to the Advanced tab and click the Default Settings button. Click OK to save your changes. Try streaming now. If still a problem, then please post the FFmpeg information on the video you tried to stream. Right-click on the video in Mezzmo and click 'Get FFmpeg Information'. Also tell us the device profile that is assigned to your device.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  10. #10
    Join Date
    Sep 2010
    Location
    Sweden
    Posts
    10

    Default

    Hi Paul sorry for the late reply.

    I have tested all the different LG profiles (LG 2012, LG 2013, LG TV) all with the same result. It can't play files it normally could as of my last post.

    This is the information on one of the files - it's a .mkv, but is recognized as mpgets in Mezzmo. My Exact TV model: LG_47LM649T-ZB

    ffmpeg version N-50460-g393dcbf Copyright (c) 2000-2013 the FFmpeg developers
    built on Jun 27 2013 17:34:56 with gcc 4.6.2 (GCC)
    configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/home/peter/ffmpeg/build/gpl32 --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --extra-cflags=-I/home/peter/cc32/include --extra-ldflags=-L/home/peter/cc32/lib --pkg-config=pkg-config --disable-w32threads --enable-zlib
    libavutil 52. 17.103 / 52. 17.103
    libavcodec 54. 92.100 / 54. 92.100
    libavformat 54. 63.102 / 54. 63.102
    libavdevice 54. 3.103 / 54. 3.103
    libavfilter 3. 41.100 / 3. 41.100
    libswscale 2. 2.100 / 2. 2.100
    libswresample 0. 17.102 / 0. 17.102
    Input #0, matroska,webm, from 'E:\DIR\Hansel and Gretel Witch Hunters.mkv':
    Metadata:
    creation_time : 2013-05-14 09:06:46
    Duration: 01:37:56.19, start: 0.000000, bitrate: 8945 kb/s
    Stream #0:0(eng): Video: h264 (High), yuv420p, 1920x800 [SAR 1:1 DAR 12:5], 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc (default) (forced)
    Metadata:
    title : Movie
    Stream #0:1(eng): Audio: ac3, 48000 Hz, 5.1(side), fltp, 640 kb/s (default) (forced)
    Metadata:
    title : DD5.1 AC3
    Stream #0:2(dan): Subtitle: subrip (default)
    Metadata:
    title : DANSK
    At least one output file must be specified

    <MEZZMO>: Child process ended with code: 109, ExitCode=1


    ---> DB Level Info: 41, 100
    ---> Frame rate: 23,98
    ---> Aspect ratio: 16:9

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