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Thread: Stuttery playback, excessive loading Samsung BD-D6500

  1. #1

    Default Stuttery playback, excessive loading Samsung BD-D6500

    I'm trying to stream mp4 and mkv files from my Windows Home Server to my Samsung BD-D6500 blu ray player.
    But while trying to watch the videos, the playback is choppy or it pauses to load frequently.

    Both the Home Server and the Blu-Ray player have a 100 MB Ethernet connection. I've tried the Samsung BDP, Samsung BDP 3D, and the Samsung C & D device profiles.

    Does anyone have any suggestions on what to try next?

  2. #2
    Join Date
    Nov 2007
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    Melbourne, Australia
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    11,646

    Default

    Hi BrettC,

    Please tell us the FFmpeg information on one of the videos you are trying to FF/REW. Right-click on the video in Mezzmo and click 'Get FFmpeg Information'.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3

    Default

    Sorry for the delay. I did the update to 3.1.0.0 and I was able to watch mp4 and mkv without any problems, until today.
    Now I continually get disconnected or 'unsupported file format' errors. I noticed that when it "works", the Mezzmo status will say that it is streaming the movie to my device. But now it no longer says that when a movie starts.

    here's some FFmpeg info from one of the mkv's
    -------------------------------------------------------------------------
    ffmpeg version N-50460-g393dcbf Copyright (c) 2000-2013 the FFmpeg developers
    built on Mar 4 2013 17:38:17 with gcc 4.6.2 (GCC)
    configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/home/peter/ffmpeg/build/gpl --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --extra-cflags=-I/home/peter/cc/include --extra-ldflags=-L/home/peter/cc/lib --pkg-config=pkg-config --disable-w32threads --enable-zlib
    libavutil 52. 17.103 / 52. 17.103
    libavcodec 54. 92.100 / 54. 92.100
    libavformat 54. 63.102 / 54. 63.102
    libavdevice 54. 3.103 / 54. 3.103
    libavfilter 3. 41.100 / 3. 41.100
    libswscale 2. 2.100 / 2. 2.100
    libswresample 0. 17.102 / 0. 17.102
    Input #0, matroska,webm, from 'F:\ServerFolders\Recorded TV\gamethrones1e1.mkv':
    Metadata:
    title : Game Of Thrones S01 E01
    creation_time : 2013-02-18 22:50:34
    Duration: 01:01:37.24, start: 0.000000, bitrate: 1023 kb/s
    Stream #0:0: Video: h264 (High), yuv420p, 1280x720 [SAR 1:1 DAR 16:9], 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc (default)
    Stream #0:1(eng): Audio: aac, 48000 Hz, stereo, fltp (default)
    At least one output file must be specified

    <MEZZMO>: Child process ended with code: 109, ExitCode=1


    ---> DB Level Info: 31, 100
    ---> Frame rate: 23.98
    ---> Aspect ratio: 16:9
    Last edited by BrettC; 04-02-2013 at 09:44 AM.

  4. #4

    Default

    I'm also attaching a log from when the mkv above starts to play and about a minute later, Mezzmo disconnects.

    Logs.zip

  5. #5
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,646

    Default

    Thanks for the information. Try changing your device profile to 'Samsung BDP'. Go to the Media Devices dialog in Mezzmo and edit your device to change the device profile. If no better, then post another set of logs.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  6. #6

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    Changing to the Samsung BDP profile resulted in the error "Not Supported File Format".

    Log file: Logs20130402.zip

  7. #7
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,646

    Default

    From your logs, I can see you have transcoding turned off. Please turn it on in the Transcoding Settings dialog and in the Device Settings dialog for your Samsung BDP device (go to the Media Devices dialog and edit your device to access the Device Settings dialog). Try streaming again and let us know the result. Post a new set of logs if it fails to play.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  8. #8

    Default

    Turning on transcoding worked. thanks

    Question, the Blu-ray player supports playing mkv, say off a large usb flash drive. Why the need to transcode them?

  9. #9
    Join Date
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    Default

    Quote Originally Posted by BrettC View Post
    Turning on transcoding worked.
    Glad it works now.

    Quote Originally Posted by BrettC View Post
    Question, the Blu-ray player supports playing mkv, say off a large usb flash drive. Why the need to transcode them?
    Playing files via USB and streaming file via DLNA is very often different for devices. They seem to have different firmware for DLNA streaming and USB playing - so you cannot directly compare USB and DLNA unfortunately.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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