Hello!

Just bought the latest version of Mezzmo after using the trial product for quite some time now. Figured it was worth the money, so i bought it!

Now, all of the sudden, my Samsung SmartTV [Model UN55ES7100] recognizes Mezzmo, but doesn't recognize any of the files that I have in the designated media folder. I've restarted my router, PC, TV, changed around setting with Mezzmo, sent in a ticket and haven't heard a response, and nothing has work. If I try and use Mezzmo through Xbox, it works for a little bit but then the playback starts to mess up and revert right back to the beginning of the media file.

Any ideas of what else I can do? It just kinda sucks that I buy the software and it starts to crap out on me

If it makes any difference, we did upgrade our modem as well. We went from a basic Motorola that the cable company gave us, but we upgraded to a Motorola Surfboard SB6141. Would that have any impact on using Mezzmo? Our TV is hardwired so I'm not sure...

Anyways, thanks in advance for your help!