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Thread: Samsung TV recognizes Mezzmo, but does not recognize media files

  1. #1

    Default Samsung TV recognizes Mezzmo, but does not recognize media files

    Hello!

    Just bought the latest version of Mezzmo after using the trial product for quite some time now. Figured it was worth the money, so i bought it!

    Now, all of the sudden, my Samsung SmartTV [Model UN55ES7100] recognizes Mezzmo, but doesn't recognize any of the files that I have in the designated media folder. I've restarted my router, PC, TV, changed around setting with Mezzmo, sent in a ticket and haven't heard a response, and nothing has work. If I try and use Mezzmo through Xbox, it works for a little bit but then the playback starts to mess up and revert right back to the beginning of the media file.

    Any ideas of what else I can do? It just kinda sucks that I buy the software and it starts to crap out on me

    If it makes any difference, we did upgrade our modem as well. We went from a basic Motorola that the cable company gave us, but we upgraded to a Motorola Surfboard SB6141. Would that have any impact on using Mezzmo? Our TV is hardwired so I'm not sure...

    Anyways, thanks in advance for your help!

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,646

    Default

    Hi hazardoflove,

    If no files are being listed on your Samsung TV, then the problem could be related to access permissions. See this FAQ to fix this problem - http://forum.conceiva.com/showthread...r-home-network.

    If that does not help, then please turn on logging (see http://forum.conceiva.com/showthread...nostic-logging) and restart your Mezzmo server. Connect to Mezzmo from your TV and try to browse your video files and play them. When this fails, stop your Mezzmo server and exit Mezzmo. Zip up all the logs and email them to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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