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Thread: Mezzmo crashes when updating libaries

  1. #1
    Join Date
    Apr 2013
    Posts
    2

    Default Mezzmo crashes when updating libaries

    Hi,

    The mezzmo crahses whenever I try to do 'Maintain Your Meezmo Libary.' While the Mezzmo is updating the Mezzmo, it looks like Mezzmo crashes itself at the end of the updating.

    I am using Mezzmo 3.1.1. I tried to send you the crash log files but I got email delivery failure response after I send an email to support@conceiva.com. Would you please let me know if there are any other email address?

    Thank you.

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    Our email server will allow attachments up to 10MB in size, so if the crash ZIP file is larger, then that will explain the email response. You can also upload the ZIP file to a filesharing site like mega.co.nz, dropbox or rapidshare and email us the download link to support [at] conceiva [dot] com. Once we get the crash dump, we will fix the problem and send you a patch.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    Just noticed we have received your email with the crash dump zip file - so no need to send it again. We'll respond via email once we fix the crash.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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