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Thread: Thumbnails Missing

  1. #1
    Join Date
    May 2010
    Posts
    4

    Default Thumbnails Missing

    Hi

    I have been using Mezzmo for some time now, with Sony Bravia TV. For some reason the thumbnails have now disappeared, previously they were displayed. I have tried the obvious things like restarting, using the latest version etc, but still now joy, can anyone help with possible solutions?

    Thanks

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,646

    Default

    Hi,

    Did they disappear after you upgraded from 2.1.7 to 2.1.8, for example, or did they just disappear while using the same version?

    Can you please turn on logging (see this thread: http://forum.conceiva.com/showthread...nostic-logging), then browse one of the folders where thumbnails used to be, but not there anymore. After that, please stop the server, zip up the logs and send them in to support (at) conceiva (dot) com for investigation.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    May 2010
    Posts
    4

    Default

    Hi

    Logs sent to support

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,646

    Default

    Thanks - I'll get back to you via e-mail.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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