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Thread: Mezzmo 3.1.1.0 File Scanning Crash

  1. #1
    Join Date
    Oct 2011
    Posts
    15

    Default Mezzmo 3.1.1.0 File Scanning Crash

    Hi
    I have tried a couple of times to scan my TV Show folder.
    When it gets to 22% (1057 files) it no longer scans.
    It just hangs there and does nothing.

    I am hoping that someone can help me with this

    I have attached the link for the log files

    Thanks

    https://mega.co.nz/#!7MpizbDQ

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    Hi sebjavierw,

    Please email us the decryption key to download the log files from Mega. You can email it to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Oct 2011
    Posts
    15

    Default

    Hi

    Sorry forgot to attach it

    H1p36U9Z0XeQJ25ZSvbxtxJ3z096GdNOyA0ehiKDwoE

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    Thanks. The logs show that Mezzmo was not able to read the following 4 files:

    E:\Media\TV Shows\Black Books\Season 03\Black Books - S03E01 - Manny Come Home.mp4
    E:\Media\TV Shows\Doctor Who (2005)\Season 04\Doctor Who (2005) - S04E10 - Midnight.avi
    E:\Media\TV Shows\Doctor Who (2005)\Season 04\Doctor Who (2005) - S04E11 - Turn Left.avi
    E:\Media\TV Shows\Doctor Who (2005)\Season 04\Doctor Who (2005) - S04E12 - The Stolen Earth (1).avi

    You can upload one of these videos to Mega and we'll download it and try it here. Email the download link & decryption key to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5
    Join Date
    Oct 2011
    Posts
    15

    Default

    Hi

    I have deleted those files and the scanning has continued to complete
    If it starts to hang on a single file I will delete it and hopefully that wil fix it.

    I will update you once the entire Library has been scanned.

    Thanks for your help

  6. #6
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    OK - thanks. We'd like to fix the issue where Mezzmo hangs (it shouldn't ) so do please send us a sample video file that Mezzmo could not handle and we'll fix it up.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  7. #7
    Join Date
    Oct 2011
    Posts
    15

  8. #8
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    Thanks - we'll test Mezzmo with this video and fix any hanging issue.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  9. #9
    Join Date
    Oct 2011
    Posts
    15

    Default

    Ok thanks for your help

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