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Thread: Samsung TV disconnects Mezzmo randomly during playback

  1. #1
    Join Date
    Dec 2012
    Location
    Basingstoke, UK
    Posts
    40

    Unhappy Samsung TV disconnects Mezzmo randomly during playback

    I would just like to say I love using Mezzmo!! What the program does is great but I have just started experiencing a really annoying bug!! The sad thing is it may not be a Mezzmo problem.

    During streaming on any of my films or TV programs Mezzmo or my Samsung ES8000 (don't know which one?) disconnects Mezzmo and I get the dreaded device disconnect message!. Mezzmo has then completely disappeared from the device list on the TV. I then shut down Mezzmo on the PC completely exit and restart the program (simply stopping the server and restarting does not work) before the TV will see Mezzmo again.

    I have tried connecting the TV on a wireless connection and a powerline AV connection but still get the same problem. Each of these connections appear as different IP addresses in Mezzmo.

    This has only started happening since I upgraded my PC hardware recently (new motherboard, processor and Memory)and I have gone from Window7 32 bit to Windows 7 64 bit but all other programs are the same. Is it possible there is a windows setting that is causing the problem and disconnecting Mezzmo. I am also streaming from a WD My Book on USB3 connection which is also a new addition.

    ANY suggestions (does matter has silly) would be appreacited as I am running out of things to try as to what might be casuing the problem.

    Thanks in advance!!

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    A few things to try:

    See this post about Samsung devices - http://forum.conceiva.com/showthread...2277#post22277

    See this FAQ - http://forum.conceiva.com/showthread...ur-DLNA-device. It lists possible reasons why Mezzmo may not get listed or may stop being listed.

    Check your router's settings. I would turn your router off and then turn it on again. Sometimes router's firmware can get confused & affect streaming. If you make any changes, turn if off/on again.

    Check that your WD My Book is not going to sleep whilst streaming.

    Finally, if still no success, send us a set of logs and we'll see what's happening whilst streaming occurs. Turn on logging (see http://forum.conceiva.com/showthread...nostic-logging) and restart your Mezzmo server. Reproduce the disconnection problem and then stop your Mezzmo server. Exit Mezzmo. Zip up all the logs and email them to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3

    Default

    Solution: my Samsung TV also randomly disconnected from any laptop or pc using Mezzmo with a wired connection. With a wireless connection, no problem. I am forgetting the model-maybe 5500 series? It is two years old. Here is what I did to make the wired connection work:

    Go to Properties on the adapter, and then select the adapter card. Then under TCP/IP, deselect TCP/IPv6 and save and exit. You don't even have to reboot!

    No more disconnects!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Thanks for sharing this solution!

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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