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Thread: LG 3D TV crashes

  1. #1

    Angry LG 3D TV crashes

    Hello,

    I was using mezzo with WIN XP, no problems..

    On Windows 7 when connected to an LG [TV]42LM620T-ZE, the media folder appears briefly on the TV which then crashes and reboots.

    Any help please?

    Robert

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Hi Robert,

    There should be no difference in running Mezzmo on Windows 7 and Windows XP.

    Check the device profile in the Media Devices dialog. It should be set to "LG TV" or "LG TV (2012 models)". Restart your Mezzmo server and try streaming again.

    If no success, then it's best we see a set of logs. Turn on logging (see http://forum.conceiva.com/showthread...nostic-logging) and restart your Mezzmo server. Reproduce the problem and when your TV crashes, stop your Mezzmo server and exit Mezzmo. Zip up all the logs and email them to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3

    Default

    Quote Originally Posted by Paul View Post
    Hi Robert,

    There should be no difference in running Mezzmo on Windows 7 and Windows XP.

    Check the device profile in the Media Devices dialog. It should be set to "LG TV" or "LG TV (2012 models)". Restart your Mezzmo server and try streaming again.

    If no success, then it's best we see a set of logs. Turn on logging (see http://forum.conceiva.com/showthread...nostic-logging) and restart your Mezzmo server. Reproduce the problem and when your TV crashes, stop your Mezzmo server and exit Mezzmo. Zip up all the logs and email them to us at support [at] conceiva [dot] com.
    Hello Paul,

    Have sent the log files by replying to your email.

    More info:

    I have a Dual-boot PC same disk 2 separate partitions, Win XP and Win7.
    Mezzmo is installed separately on both o/s
    Media files data is located on external USB HDD

    I cannot now stream media files as reported above when booted on either operating systems with the LG TV crashing and rebooting.

    Device profile is set to LG TV and LG TV 2012 models

    I momentarily see the media files folder structure but, when choosing any file to stream the TV crashes, etc...

    == QUICK UPDATE:

    May 19th - I have uninstalled mezzmo from both operating systems, booted into WinXP, reinstalled there and now it works!
    - I do not dare installing it on Win7 as well as I may have the same issue?
    - Also experimenting to run mezzmo from Win7 but executing the program from Win XP partition: the files are populated bu the server will not start.

    Thank you.
    Last edited by gerovital; 05-20-2013 at 01:23 AM. Reason: update May 19th

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Thanks, Robert. We'll analyse the logs and get back to you via email.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5
    Join Date
    Sep 2013
    Posts
    1

    Default

    Hi, I'm having the exact same issue. LG tv crashing after a moment of opening some folders. My set up and situation is nearly identical minus the dual boot thing.

    I was wondering if there was ever a resolution to this?

  6. #6
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    We don't have any reports of LG TVs rebooting with Mezzmo v3.x. It's best we see a set of logs. Turn on logging (see http://forum.conceiva.com/showthread...nostic-logging) and restart your Mezzmo server. Reproduce the problem and when your TV crashes/reboots, stop your Mezzmo server and exit Mezzmo. Zip up all the logs and email them to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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