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Thread: Sent email to support@conceiva.com with Log Files - Email Bounced Back

  1. #1
    Join Date
    May 2013
    Posts
    41

    Question Sent email to support@conceiva.com with Log Files - Email Bounced Back

    As per the title, I sent an email (with log files attached) asking for urgent help to support [at] conceiva [dot] com approximately 12 hours ago and I just got an email back saying email sent unsuccessfully... any ideas?

    The email it was sent from was *****@tpg.com.au

    Thanks



    **********************************************
    ** THIS IS A WARNING MESSAGE ONLY **
    ** YOU DO NOT NEED TO RESEND YOUR MESSAGE **
    **********************************************

    The original message was received at Wed, 22 May 2013 21:33:22 +1000 from 115-64-81-125.static.tpgi.com.au [115.64.81.125]

    This message was generated by mail9.tpgi.com.au

    ----- Transcript of session follows -----
    451 4.4.1 reply: read error from conceiva.dynns.com.
    <support@conceiva.com>... Deferred: Connection timed out with conceiva.dynns.com.
    Warning: message still undelivered after 8 hours Will keep trying until message is 5 days old
    451 4.3.5 Error getting LDAP results in map ldapmra: Unknown error 325
    Last edited by Paul; 05-23-2013 at 10:03 AM. Reason: hiding personal details

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,647

    Default

    Got your email. Not sure why you got the delay message. We'll reply as soon as we analyze your logs.

    (I've edited your post to hide your email address so you don't get spambots hitting your email account)

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    May 2013
    Posts
    41

    Default

    Quote Originally Posted by Paul View Post
    Got your email. Not sure why you got the delay message. We'll reply as soon as we analyze your logs.

    (I've edited your post to hide your email address so you don't get spambots hitting your email account)
    Thanks very much for following this up.

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