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Thread: Itunes import causes Runtime Error

  1. #1
    Join Date
    Aug 2010
    Posts
    4

    Default Itunes import causes Runtime Error

    Importing itunes library and playlists; gives me:

    "
    Microsoft Visual C++ Runtime Library
    Runtime Error!

    Progarm: C:\Program Files|Conceiva|Mezzmo|Mezzmo.exe

    This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information.
    "

    Then shuts down the program. When Mezzmo is restarted - loads trial/register screen - then shows program splash, then application screen - then the runtime error pops up again.

    I then have to uninstall Mezzmo and restart install. Have had to do this 3 times now...

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,632

    Default

    Hello,

    Can you please send your iTunes library (the XML file) to support (at) conceiva (dot) com? Also, which version of iTunes do you have installed?

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Aug 2010
    Posts
    4

    Default

    itunes version 9.2.1.5

    I've emailed the xml file (it's 15 MB - so hope it gets to you!)

    thanks!
    Last edited by Spill9t9; 08-10-2010 at 10:27 AM.

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,632

    Default

    Thanks - got the file. I'll get back to you via e-mail after checking it out.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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